Customer Ratings & Reviews

One thing I love bestbuy for is the geek squad protection service. I love the fact that if I purchase a product and for any reason it starts malfunctioning I am able to get replacement... thank you Best Buy!!

This is a great product but it can get messed up easily because of wear and tear. I always buy the 2 yr protection. Spending this saves you money. Just incase something happens to the product you can get it replaced.

I have always purchased the Geek Squad Protection on my devices and several times I've had to use it. When you do have an issue Geek Squad is very professional and reliable.

Had bought the warranty on my first set of headphones. Was a little hesitant at first but good thing I purchased it as one side started goingeled out. Went to bestbuy and was sreplaced for free, worth the piece of mind.

Haven't needed to use my warranty yet and I hope I never will but I have used a best buy/geek squad warranty in the past and they always hold up their end of the deal.

Always a great deal!! The Best Buy rewards program is always taking care of me anytime I’ve ever had an issue. I always make sure to buy the protection plan just in case and if it’s paid off numerous times.

Being that this replacement guarantee lasts for two years I think it is absolutely essential for any purchase over $100. I haven't needed to use it yet, but having this guarantee has lead me to use my product in a more robust manner than I would have had I not purchased this. Do yourself a favor and get this insurance!

I have not needed to use the warranty, but the piece of mind knowing I am covered is worth the expense. I love my blue tooth product and knowing it's covered in the event it stops working gives me peace of mind.

I've consistently been purchasing the geek squad plans for my electronics (LG Bluetooth neck earphones) which I have needed on two separate occasions. Just take the electronic back and get a new one! Easy-peasy!

I got these to cover some bluetooth headphones and of course the went bad in the first month, took them back no receipt they looked up my member number found the purchase exchanged the product with no troubles.

I normally don't go in for extra warranties and contracts and insurance and all that but we Best Buy I know that they stand by their word and it just gives me peace of mind knowing that I'm covered.

Walk in with a broken item, walk out with a new item. People complain about what Geek Squad does and does not cover. It's insurance! Overall I like having the peace of mind that if I have an oops it will get fixed.

Bought the warranty for my Jawbone Bracelet and it has come unhandy repeatedly. The reason is that the bracelet broke like 3 times and all you do is bring it in to customer service and they replace it for you. Quick and easy

At Best Buy I am certain that my product will be replaced if it's defective specially since I don't have a lot of time to be dealing with other stuff. Very satisfied so far

I love Geek Squad and the protection I get from it! It you want to make sure that you are covered and that help is just a chat away...go for this! It’s a sound decision.

Having teenagers They are always on there earphones they leaving Everywear and sometimes they would loose them. But Now that they have the protection plan from Best Buy. They no longer want to loose them.

I've never been a fan of getting the additional coverage. After wishing I had it to exercise on a recent purchase - I'm now going to get it every time.

I had this plan and it works very well I had earphones and whenever they’re broken I just return it to the store and they would replace them no question asked.

I bought these for my daughter to listen to her iPod the sound was excellent but one ear stopped working after a year good thing I had the warranty they were replaced with no problem thank you Best Buy

Until you have the need to return an item you won’t know , but when you have send item to manufacture and deal with the hassle it becomes a wash, pay for the warranty