Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 8391 reviews
(8,391 customer reviews)to a friend
Rated 5 out of 5 stars
Protection Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad protection plan provides the peace of mind if anything goes wrong. Usually I do not buy the protection plans but the price was very reasonable..
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Shouldn’t buy electronics without buying this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product replacement is great, after a year or two some electronics just don’t function properly anymore with this you can replace them with new items that function properly.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy that I haven't had to use this at all because the product I purchased works great though I love the security of having it and knowing that if anything goes wrong I can bring it in to the store for help.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
LG TV nice and big great picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv and excellent service. Low price , on sale and had Best Buy install and it was professional and saved me the tears and frustration of doing it myself.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Never leave without it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would not buy anything I consider expensive and not get the extended warranty. I have used the warranty for other items I have purchased and it is pretty good.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great service contract and help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had some questions about my new purchase and was glad I had someone to call and answer those questions. Very helpful and polite and did not make me feel stupid.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great buy on headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you have ever bought a pair of headphones or earbuds and had one side die on you, this is the product for you! I always buy this product on anything you wear. Especially if kids will be around it or using it.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad set up Fitbit & computer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had several questions answered & problems solved & programs installed throughout the several years I have had the Geek Squad Service program--wouldn't be without it!
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Always great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to insure ear buds. Haven't need to use it yet but I've had to have several printers replaced and Best Buy gave me a new one each time without a problem.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
I love geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always love the geek squad protection. I highly recommend Especially if it’s going to be something expensive and you are worried about it. It is definitely useful for those unfortunate incidents.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
This is a must!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With electronics these days you cant go wrong with purchasing some form of insurance/replacement for your purchase. And the cost is minimal for the ease of mind.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
No fuss returns.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just walked in the store and they replaced my ear buds no questions asked. Great addition to have for products.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great return policies
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the extended warranty because Best Buy is always so cordial and friendly if I ever need to make a return. Well worth the price in case my favorite items have problems - I can return for a full replacement.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great Warranty.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I buy warranty for most of my stuff. And geek squad’s replacement warranty is by far the best. I never get a hard time when I need to replace something I bought.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is the ish!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always purchase extended warranties with the worry that they will not be honored if I return a product. Not Geek Squad. I returned a product and they gave me no trouble. I received a new product shortly after.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Warranty is worth the purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very happy and glad I purchased this 2 yr replacement warranty. It was quick and seamless when I had to return a defective pair of headphones. No hassles.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Must buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always the geek squad replacement warranties and have never been disappointed. They are very helpful and will replace your expensive electronics if needed hassle free.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Best replacement plan around
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pay upfront for your device protection at Best Buy if your product becomes defective or broken they will replace it at no charge and will even let you pay the difference for an upgraded device. It's ahhhhmazing!
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Always buy the Geek Squad protection!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can say enough about the Geek Squad proctection plan. I almost always get it and when I have had to use it Best Buy always has honored it. This is well woth the money and BB makes it hassle free.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Protection is a must
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There protection plans are the best. I've put them on every thing from my head phones to my soundbar. I learned the hard way when my tv went out & had to spend money to get it repaired. BUY THE PROTECTION PLAN!
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friend


