Customer Ratings & Reviews

I always get protection plans for anything i buy from Best Buy. I love that you can use the protection plan with out them giving you any excuses.

I always get protection plans for anything i buy from Best Buy. I love that you can use the protection plan with out them giving you any excuses.

Just went to the store and explained my dilemma and they said go and get something comparable if we don't have the ones you have and only paid a few more bucks for what a traded up to.

The employees act like they can't help you some times but at the end of the day it is better than having to buy another product if they break

It's good to have when something goes bad with the product you buy. I had smart watch that I bought and 1 year later when it stopped working the geek squad replaced it with no problems

My kids are 16 & 10. I have used the product replacement several times. I would say, if you are investing in anything over $100 it's worth considering.

Geek squad is the all time best protection for anything that you buy from Best Buy I highly recommend it to people because if you warranty runs out you will always have the geek squad protection

I always recommend buying a warranty because you don't know if you will need one or not and best buy will fix your items for free under warranty.

It’s always a struggle of whether or not to buy a warranty! When I do, I’m glad I did. When I don’t, I’m sorry!

They’re always so easy to help out and always happy to fix what you need. I think everyone should get a warranty on items they purchase.

The SONY portable radio stoped working a few weeks after we bought it. Best Buy replaced not only the radio but the 2 year warentee purched with the original. I couldn't be more satisfied.

Though I have not had to use my GeekSquad protection on this purchase, I have learned that it is always wise to purchase it. Geek Squad takes care of any and all problems with electronics.

The service protection plan on headphones is definitely worth it, if you were buying headphones for your child you know how they break them constantly it’s definitely worth buying!!

GEEK SQUAD IS ALWAYS A GREAT DEAL FOR THE $$$!!! I ALWAYS HIGHLY RECOMMEND EVERYONE BUYING THE EXTRA PROTECTION FOR THE PRODUCTS THEY PURCHASE. GEEK SQUAD IS WELL WORTH THE $$$!!!

Haven't had to make a claim yet, but I made sure to ask several of the staff what it covers and my options for hypothetical scenarios, and all of them were consistent in their answers which is good. Staff are very helpful and i think the cost is acceptable considering the alternative

2 product have gone out on me in the first year and I was given back the full payment along with the insurance cost. Don't think I was suppose to get the insurance back but oh well

Bought for my grandson and he loves this. He asks it questions and sings along with songs. Its a really great learning tool.

It's going to break or just not going to work as well so just buy this geek squad and then before it expires, swap your stuff out and re-up it.

have used protection plan several times in past to replace or update broken and dysfunctional items. no questions asked, super easy transactions

got this on my UEMEGABOOM, good thing because i didnt seal the charger port and it got water compromised for my fault. took it to a best buy store, walked out with a new one that same day.