4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 8391 reviews

Rating Filter

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 8,391 reviews
  • Rated 4 out of 5 stars

    Solid headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these because reviews said they're comfortable. My first time wearing them I didn't feel well on the plane so the pressure of the flight ascending in the air and the pressing of the headphones on my ear area was a bit uncomfortable. But the ride back I was healthy and they felt just fine. I'm excited to try them for my longer travels to Europe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love knowing that any item I purchase can be insured. And it's just easy to take care of. I call for an appointment and get it taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HAPPY CUSTOMER

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Fitbit Charge broke, I went to Geek Squad, they didnt ask any questions and was most helpful on getting me a new fit bit charge. I wish all returns and exchanges were this good at other stores.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Replacement Rocks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not be without this service. It is well worth the money. Products like head phones have not lasted more than 1 year within the two year product replacement window.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection is a great warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is a great warranty. Never had any trouble returning a faulty product to the store for a full replacement. I always get this on anything over $200 or so

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for outdoors and around water. Great sound. Love the app that comes with the UE. LOVE THAT IT CAN BE PAIRED WITH OTHERS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad plan is always great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad plan is always great - can return if problems, and Best Buy gives you a gift card for the original purchase amount - I almost always get the plan on electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta protect your things!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Things seem to break quickly these days. Don't get caught without protection. Otherwise, you'll be flushing a lot of money down the drain!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program....

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When they can put it on the right product. Looking at my account I see the cashier put this insurance on the funko pops instead of the ps4 controller we bought with them. wow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy the plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use the product replacement plan a few times and it has always been a smooth experience. Recommend getting the extra protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Secure!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy the security that if it fails it could be fixed or replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price for comprehensive coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have normally declined extended coverage purchases on items but I decided to buy this time and I am very happy I did - its worth having this coverage to protect from kid damage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a must

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is always needed because you never know when accidents will occurs on your product. And it can easily be fixed or replaced little money instead of paying for it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Geek Squad service it has saved me the headache, hassle and funds over the years. Pay a little now or a lot more later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Geek Squad service it has saved me the headache, hassle and funds over the years. Pay a little now or a lot more later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first headset lost the volume in the left side and with the product protection plan, I was able to not only replace but upgrade my headset for a better one! Worth the money for sure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Added Security!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In a world where mistakes happen and item go bad, it's great to have that added security. This product adds just that. Thanks Bestbuy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn’t buy with out

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use to be the not buy a product with the extra Geek Squad. But the couple times I had to use it for other items now I buy it on almost everything over a $100 price!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get the geek squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are expensive earphones so the geek squad protection is worth the extra money. The protection covers 2 years. My headphones haven't broken yet but this is good for just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection rocks!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using my Bluetooth headset since last year and had to ask for a replacement once since it lost sound in one of the earpieces. Thank God for the geek squad protection!

    I would recommend this to a friend