Customer Ratings & Reviews

Great customer services, they always have your in mind. Customer services is friendly and willing to help.

these guys help you out with whatever is wrong with the item they'll either fix it to their best or exchange it to the exact same product

I have two small children that seem to break everything so we always get Best Buy's replacement plan. They are very helpful and if they can't fix it the will give you a new one

Easy to secure. No hassle. Worth your money. Necessary because all this stuff doesn’t last no more than 3 years it seems.

It is always great to purchase the additional coverage for replacement. I have used in the past and Best Buy dis not give me a hassle.

Do anything else, ALWAYS get the warranty at BB. Nothing else compares to the ease of replacement policy... not even the manufacturer sometimes.

Always good idea to get the geek squad warranty I use it on every single product over a couple hundred bucks be stupid not to get it

I was hesitant on purchasing the warranty. I would definitely recommend it for anyone. It’s super quick and easy to switch out product that is no longer working properly.

Just in case. Haven’t had to use it but love knowing I have Best Buy’s backing in case anything goes wrong. Worth it for piece of mind.

We always get the insurance here at Best Buy. We've returned quite a few things and it' a smooth, easy process.

Whenever we buy a product, we always buy Geek Squad Protection. I can use my devices without worry and we've never had any problems from Best Buy with repairs or replacement.

This insurance works! I had a jabra elite that went bad on me. They replaced it without any issue.,

I am always thrilled with how easy it is to use this service. The techs are always kind, even in the middle of the holiday rush.

returned my wireless earphones no questions asked and was able to get back to the gri d in no time

Geek squad is great i can take it back if it mess up and get a new one i will tell everybody to get a two year plan on everything just in case.

The Bestbuy Protection program is a great investment toward guaranteeing the repair or replacement of your Bestbuy purchase without having to go through loops and hurdles.

Should always buy geek squad protection on purchases. Easy to use at the store dont have to call customer service or anything.

Would recommend buying the service plan for specific products. Ya never know when something great will fail. Their service plan service jas improved over the years .

I love Greek Squad. They have the easiest warranty for electronic. No else comes close. Walk in and walk out with your replacement.

Provides peace of mind for future contingencies in the event of replacement or if a breakdown in product quality were to occur.