Customer Ratings & Reviews

Warranties are needed these days as I am convinced that they make products to break down as soon as the manufacturers warranty expires.

Geek squad replacement are a bitter sweet. Sometimes you get a-hole and sometimes you’ll get someone who actually helps

Love the protection plan offered through best buy. Have always used them for all my electronics and have never been disappointed. Will keep insuring my devices through this plan!

I love Best Buys Protection plans, they are awesome, especially in the event when you have kids, that love to touch a lot, and something happens to the product that's not covered by the creator

I've always loved Best Buy's product replacement. It's a no brainer - if your item has issues, they replace it - easy breezy.

The item with the 2 year replacement is something that gets a lot of use and is not a fixable item. It was replaced without any hassle.

Highly recommend. I got the protection for my laptop and it always came in handy whenever I had problems or needed repairs. Geek squad works fast at fixing repairs.

This is a must have on your expensive headphones. Especially when your outside the return window. Very easy to use and worth the money.

Never any questions asked. Tell them what the problem is and you get a replacement instantly if it cannot be resolved. best money spent.

It is always good to purchase the extended warranty on anything you buy that is expensive especially if it extends 2 to 4 years.

I can't say I've ever really used Geek Squad except to maybe return a broken watch. They gave me store credit because the watch was discontinued. It was nice to not worry about breaking the more expensive items I've bought, but some of the extra cost can be high.

Purchased warranty through best buy for insignia bluetooth headset. Warranty will replace product for free if anything goes wrong. $5 bucks is not a bad deal for a $50 dollar headset.

I can't exactly remember how geek squad services were used, but I have not had any issues thus far in terms of quality of service.

This 2-year Geek Squad Product Replacement was a great investment. We had to exchange an item purchased & it was no problem to do!

It's always a good idea to purchase this protection plan never know what might happen what I like about this is the hassle free experience when you actually need to use it.

I love The Geek Squad protection that Best Buy offers I have a high turnover rate with Bluetooth earpiece devices so it's great that they can guarantee replacement

I always purchase these plans in case of something going wrong. Even if I never use it before it expires. It better to be safe than sorry.

I absolutely love the option for the replacement policy for any item I have purchased and wind up using it on most to replace the broken item. No strings attached.

I recommend this to everyone. This helped with callabrating my tv. And the gentleman that came out to my home was very nice and helpful.

I was reluctant at first to buy a replacement plan on earbuds but happy that I did because one of the buds broke & I was able to replace them at no cost under the replacement plan.