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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 8391 reviews

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96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 8,391 reviews
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great add-on to any technology purchase! I have used this service several times in the past and it is always fast and easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing this allowed me to swap out my $100 headphones when they fell and broke. Best Buy swapped out the product with no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In don’t usually buy the warranty But it was helpful to have it this time I had to replace the device after almost the 2 years due to a short in one of the ear buds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I've used this once

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive used Best Buy's product replacement one time but it was for a very expensive item so it turned out to really help a lot. I now get it with every purchase it's offered for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Product Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a fan of warranties, especially from Best Buy. The times I have had to utilize them it has been completely hassle free and without question. So worth the investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth buying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad never disappointed me, always keeping up to expectations. If you have damaged equipment they will take care of it and if it cannot be repaired they will replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this software for my computer and laptop for so long and have never had a problem since. This protection does its job and I see myself continuing to use this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad a got it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BB warranty service is the way to go with majority of products. Don’t deal with the manufacture, let BB do it and go directly through your local warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfied that if something were to happen to my product they be happy to either replace it or fix it. Depending on the devic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad will take care you if you have issues with product, they make sure you are satisfied.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for taking time to share this with us! We appreciate hearing these kind words and look forward to hearing from you again!

  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thing to have In case item breaks or goes out also fast and easy to replace with warranty best buy is great about using this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy with Service/replacements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for Headphones. They have broke 4 times since my initial purchase. Best Buy replaced them every time with little or no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy a warranty on all my Best Buy products it is worth every penny. No hassle and always helpful if I have an issue with a product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say but this is a must. Best Buy has really good price deals with protection plans. Geek squad is very reliable and secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great idea to buy this,electronics can be very durable and high quality but also fail for the most odd reasons,thankfully this covered my Jabra ear buds no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony wireless speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little speaker with outstanding sound quality for its tiny size. Every controls works well and it looks good too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only used this service once on a product, but it was totally worth it. They replaced the broken item with little inconvenience. So glad I bought the extra protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this on the product I purchased for, but I've used in the past for a previous product and it was well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very flexible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Checked my device. Decided it couldn't be fixed. Even though it was 3 weeks beyond the warrantee, they replaced it with a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They replaced my product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear buds broke, they replaced them. I told a friend, you buy it, get the Geek Squad for it.

    I would recommend this to a friend