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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 8391 reviews

Rating Filter

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 8,391 reviews
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program is the best out there! They are knowledgeable and make sure the customer leaves with the best solutions for the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Equipment Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase Geek Protection on all of my Best Buy Equipment. Geek squad always provide Quality Protection & Great Customer Service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth having

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 year Geek Squad replacement is well worth the money spent, and definitely worth having. Never had a problem with returning or replacing any product I've purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CONVIENCE HASSLE FREE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No worries and everything is taken care of for a worry and hassle free product you can count on DIVERVILLE STORE to help and go above for their customers!! Y'all rock out 1781

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service. quick and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid over a 1000 dollars for my galaxy s10 plus new. This is a no brainer for such an expensive purchase. They replaced it no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a problem or complaint about the replacement plan. It is honestly the best I have ever encountered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect security on your purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to offer to customers it really is a deal breaker when deciding on which retail store to choose from best buy all day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS GET GEEK SQUAD, YOU WILL THANK YOURSELF IF YOU EVER NEED IT. QUICK AND SIMPLE REPLACMENT PROGRAM. I GET IT EVERYTIME.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully this warranty works for the terrible speaker Bose soundlink III it's horrible sounding. No associates helped me AT ALL on picking the right speaker for what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 Year Protection Plan - Relax after purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy offers one of the best protection plan for the appliances and electronics purchased through them. I don't forget to buy an extra plan for peace of mind for just few extra bucks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always Buy Geek Squad insurance even though the one time I will ever need it is when I don't have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service from geek squad I had a issue with my BT Speaker and no questions asked I got a new replacement same day !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My geek squad insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to know that I have all my unit cover for at least two years for protection no questions asked it’s good to buy in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought accidental extended warranty on my products. When I have made a claim on warranty it’s been really simple and convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick and very understanding. They took time to explain all the changes and the cost. Also the exchange was very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for earphones only if it is GSPR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to take this protection for my earphones as I get a chance to replace the earphones if they are having any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its good, best buy takes care of you if you had purchased with the replacement plan and something happened to your item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have on all products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend purchasing protection on all devices. It gives peace of mind in case something should go wrong with your products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is this is one of the best warranties I have ever purchased with a product. Best Buy is great, no hassles when you bring the product in to use your warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to add the geek squad protection "just in case" something should go wrong with this device. So far we have not had to use it.

    I would recommend this to a friend