Customer Ratings & Reviews

These guys are so easy to work with. Best squad ever. Lol.

Our family loves anything Bose from head phones to speakers. The sounds is absolutely amazing.

I've been known to break headphones a lot. Like A LOT. Best buy replaces my headphones for free each time and I couldn't be happier. Geek squad protection is truly a godsend.

I purchase geek squad on all major purchases! Its a must have and have always been happy with the service!

Great sound, but after only a year, the battery could no longer hold a charge. I hated giving up Sony, but I moved on to Ultimate Ears for Wireless speaker purposes, and I am very, very happy.

Everyone I have to replace a product or have a problem they are always helpful. Even with the hard problems they keep a smile on their face and figure out the problem.

I buy Geek Squad Protection on all headphones. As soon as the batter starts going out or I have issues, they replace them for me in-store. I save a lot of money by getting these plans.

These are great they last longer than what's out there for truly wireless buds. At first you will encounter connectivity issues but it fixes itself after continuous use.

We always get extra warranties for our Merchandise

I know most of us don't use the extended warranty it I've had great service when my item was damaged. Hardly any questions and no blame just quick replacement

Easy to purchase and easy to submit a claim. Good plan that covers all incidentals.

My headphone is broken, I just brought it to BestBuy and exchanged for the new headphone right away. The 2 years Geek Squad Product Replacement is worth the money. Thanks

Always get the product replacement!!! This is very important! Why spend money on something if you're not going to protect it?

The father-n-law digs it. Simple and easy to use. He loves it and he takes it every where he goes.

Purchased 2 yr warranty on jam headphones...turn out needed to use warranty due to defect....best buy replaced w no hassle

I always purchase the extended warranty and Best Buy is the best regarding their warranty plan truly it is Best Buy is my go to regarding anything electronic

I have always played extra to protect my expensive stuff and it has been worth it, geek squad has been helping me with all my issues

Still learning all the features but I love them they work great no matter what activity you're doing exercises running walking treadmill Zuma no interruption in service music or calls

Always a good idea to buy the replacement plan as we have used the product replacement feature on various products. It is worth the expense to buy these plans

very nice quick to help. Fast service. Went out the way to find me a upgrade since the other set wasn't produced anymore. Thank you.