Customer Ratings & Reviews

A must buy when you're buying an electronic item like the FitbitFitbit Charge HR Heart Rate and Activity Tracker + Sleep Wristband. Just in case anything happens - I can trade it in.

I recommend to get the warranty for your items incase they happen to get broken. Best buy will replace the item.

I am always satisfied with geek squad whenever I have computer or appliance issues they take care of me..no complaints

This is one of the best deals that you will find anywhere. They replace your product with no questions asked if it is damaged.

I always factor in a warranty better to have it and not use it then need it and not have it

The protection plan is a must have for all items I purchase from Best Buy because they stand by their products and cover most damages with a replacement or something comparable

I haven't had to use this service yet, but I get a Best Buy plan for anything I buy. I've used it for my laptop and FitBits and I've always had a positive experience!

I have used my protection plan several times already for my headphones and I am always well pleased when I can get the same one again free. Couldn't beet that!!

It's amazingly easy to return a product or get it fixed with geek squad. I buy protection on everything. Glad I did. Now I was able to replace my bluetooth speaker for 67 cents.

Purchased drier and purchased this insurance plan. It will last me 5 extra users above the current warranty! 10 years total !!

I always get this service. I am not an I.T person. Therefore, having them on my team has always helped me get my items up and running.

This add on warranty is great since you dont feel like you are throwing your money away.. You automatically exchanged them for a new pair if your pair stops working.

Excellent! I love Geek Squad's replacement policy. I purchase Geek Squad with everything. They stand behind their warranty and I've never experienced a problem. No hassle.

I have had to bring back several items over the past few years and as long as you purchase the warranty and keep your receipt it is an easy return and replacement process.

i love this warrantee buy it for everything i purchase at best buy. Sometimes i only buy at best buy for this warranty.

Earbuds break so easily and I've definitely gotten my money's worth out of this warranty. I'd never buy another pair of earbuds without getting the warranty. Well worth it!

These headphones are great when exercising or working out. They provide a great sound quality and the earbuds help to reduce surrounding sound. My only concern is the earbuds become pretty warn out and loose their grip, making them fall off really easily. This can be annoying at times. Besides that these headphones are pretty great.

Get this you want be disappointed. Anything over 100 get the protection or you can jus throw money away if you got it like that

It's always smart to buy the replacement guarantee. If anything goes wrong, they'll fix it or replace it for free. It's a lot cheaper than having to buy a new product.

I'm always glad that we get Geek Squad coverage for our products from Best Buy. The few times we needed them, it really paid off! Peace of mind is worth a lot!