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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 8391 reviews

Rating Filter

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 8,391 reviews
  • Rated 5 out of 5 stars

    Geek Aquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase this on electronics because they don't make them to last forever. It was for my ear buds that lasted a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    def yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy the protection plan for all of my electronics. Even though i take the best care of my stuff, i know best buy will always do their best to provide the best service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Best Buy protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always try to buy their protection plan. I have bought stuff before and suddenly it has stopped working but their protection plan replaces the product immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is always good to put warranty on your products. if something goes wrong you take it back and Geek Squad gives you a new product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speaker's are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this speaker for my trip vacation They are great, sound is very good they work Whit bluetooth, awesome sound!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fix or replace

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used geek squad on most products I’ve purchased at Best Buy. They either fix or replace depending on the issue with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Product replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the 2-year greek squad product which came in handy when i needed to replace the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service that protection plans from geek squad provide are the best everything is smooth whenever you need a solution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having peace of mind is important with how expensive technology is getting. I can rest assured that geek squad has me covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend the geek squad protection plan for high dollar electronics, you will sleep better at night

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always by this protection, because you just never know. I have used it several times for various products. Have never had an issue getting my item replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used Geek Squad before and will buy it again for all of my electronic devices. I’m very pleased with this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my ultimate ears speaker stopped charging, the geek squad came to my rescue. They quickly repaired my device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product eventually stopped working and so we took it to bestbuy with the 2-year product replacement plan and were able to get a new, working product. There was a little bit of confusion at first seeing that the product was no longer sold by best buy, but bestbuy made it right by us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the warranty

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best things Best Buy offers is warranties. Never had issues with returning items or getting credit back with the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lifesaver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy I bought insurance for my Jaybird headphones because they broke right after the manufactures warranty. I always buy warranties makes life a lot easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great amazing I was forced to change equipment because they did not have this available on the headset I used for years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection on headphones is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any headphones I buy I always get the extended warranty with best buy just because how easy and quick they can help me out when something goes wrong with my product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought some headphones for kids and it covers for any damage he may do to them. Definitely a must buy for kids who break things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never buy anything from Best Buy without a warranty...well except for a CD or chips. Other than that nothing beats their replacement warranty

    I would recommend this to a friend