Customer Ratings & Reviews

I had to replace several pair of headphones because of shortages. I didn’t have any problems getting them replaced. Customer service was superb.

I always get the product repair and/or replacement plans for every purchase I make over $100. I'm never disappointed by the service I get from the Geek Squad.

I have found that always doing the protection plan will save you a lot of headache down the road if you have any issues great service thanks that's best buy geek squad!

Our house was being remodeled so we weren’t ready to have them installed, but they did set them where we asked them to.

Geek squad service is the best! Very knowledgeable staff and always make sure you are happy with the outcome

Geek Squad is the best! They are patient, good PR, and don't get upset if they have to repeat. I wouldn't buy any product, without Geek Squad protection.

This is must have protection. I had to make a claim that a tablet was slow and since I had protection I was covered this saved me about $300

Their service was great!! Once they found the problem they contacted me and went over my options. My laptop was back too new the next day!!

I always purchase geek squad service with my computers. It’s definitely worth not having to worry about repairs!

We really don't always get the extra warranty but thought in this case it might be worth it. I am hoping that I don't need to use it but just in case, it's nice to have.

The team did a great job during the install. They made recommendations for additional products that didn’t hurt my budget.

Nice service and protection. I will definitely get it again for the electronic devices that I purchase.

Worth the money if you ask me has saved me a few times from having to pay for something else or to have it fixed

Best plan in the business per protection plans out there. I always get protection for my daily use products.

I definitely can enjoy my Best Buy products better knowing that my items are protected.

Earphones work well I was able to use my earphones when I go for a run or workout. The quality of earphones isn't great but the price is good for what you get.

I had something that was defective after a couple months, and I was able to take it to the store and leave with a new one. Protection is a necessity!

The squad agents mounted my T.V on the wall and made sure all devices were connected. I will be using them again for

When I have issues with my technology, geek squad is right there with me to resolve my issues. Very much appreciated.

My Bose earbuds died and the warranty got me a new pair for free! Opted to add the warranty to the replacement pair as well