Customer Ratings & Reviews

Purchased this with my bluetooth headset, and it was well worth it. I've had to replace it twice already because one side stopped working. Didn't cost me a dime extra to get a new pair within the same price range.

Will never purchase an expensive electronic product without having an extended warranty from geek squad. BB makes it so easy to replace your item if anything goes wrong!!

I love the people from Geek squad. They always have the right answers amd will help you at any time.. i love their insurance because if it doesnt work they will replace it easily no questions asked

Haven't had to use this but I've returned many things to best buy and it.has been a no haggle process. When it comes to buying electronics they are who I deal with

I always purchase a protection plan... It's just nice knowing that my devices are protected and can always bring them in for service as long as the plan hasn't expired.

It doesn't cost much and the product replacement has saved me a number of times when technology fails within less than a year. It's cheaper to pay a little extra for insurance then it is to replace the product in full

I haven't had any issue with geek squad. They are true to there warranty. Of they can't fix it they'll give you a new. Love them. Only reason why I get all my tech from them.

Get it. It's so worth it! My printer never worked well but I just went with it until it completely crappwd out. They replaced it for free because I had the warranty!

If you are buying anything expensive, I would definitely recommend purchasing the product replacement package. All you need to do is bring it right into the store and the geek squad will take care of you. This is a must!!

I bought the 2 year warranty on earbuds as often the wire breaks when using any headphones or earbuds over time. I was told if the product breaks they will hand me a new one off of the shelf, so totally worth it

I'm happy with the coverage provided, but the price seemed a bit high - $10 for a $39 speaker, or 25% of the purchase price. It provides peace of mind, which is important in this "Made In China" world we live in.

My LG Tone Headphones stopped working. Took them back to Best Buy under 2 Year Geek Squad Product Replacement Plan. Return & Replacement was taken care of quickly & efficiently. No Hassle Replacement, thank you!

I would recommend that everyone get this protection plan on any product that they use regularly. I have had this plan on many items before mainly on video game consoles and accessories. Every time it has paid for it self.

I began having problems with my microwave so I called to have it serviced. The agent did a wonderful job, very professional. I am very impressed with their service.

My headphones failed due to sweat infiltrating the ear buds. I heard a crackle then no sound and would not power on. Took the item to the store and within 10 minutes I was on my way with a brand-new replacement headphone!!

My son has been able to benefit from the geek squad 2 year replacement for at least two separate occasions, I love that I did not loose money, but actually gain money!

I always get the warranty it has helped me when my daughter has dropped or broken or earphones I was able to get a replacement a lot of times at no cost and if I did have to pay the warranty only was 2 to 5

I have teenagers boys , who are constantly on headphones, this plan worked great, because I was constantly having to replace these headphones, but with the warranty coverage , they just replaced the item.

I bought this with some wireless head phones. I had a failure with them and they were quickly and easily exchanged for me. I'll see how good this is soon as I need to use it again. We'll test it soon.

Happy i bought this as a extra sense of safty and protection for my portable speakers. Alsos good to know that if something goew wrong that it will be covered