Customer Ratings & Reviews

Used warranty to replace old headphones. super painless and no quesitons asked. Immediately bought new warranty for my new headphones. protection play lasts 2 years and you can check your best buy account in case you forget that date.

I have learned that if it's a pricey item already buy Geek Squad. It really does come in handy. If the item breaks you get a replacement. It is pricier than competitors warranty, so I just buy it when I know the item may break.

I decided to buy these wireless headphones just for accessibilty and fuctionality during workouts and yardwork. I must admit I am quite I'm pressed at the sound quality, that they fit my ear, and most of all they stay put. I definitely will enjoy them to the fullest on my weight loss journey!

I almost ALWAYS get Geek Squad support, 9/10 times! Best busy will replace or fix my issue with my purchase (if any) without having to deal with the hassle of manufacture warranty:/ I love this add on to all my Best Buy purchases!

I bought warranty for my wireless Bose headphones one day they just didn’t want to charge I walked into Best Buy all she said was what happened I answered and she repacked them so quick and easy I love Best Buy

Geek Squad is an incredible value for anyone. You’re paying a fraction of the cost instead of buying brand new all over again, for a no-hassle replacement later. It makes no sense to me why people don’t realize this.

I purchased this warranty with my speaker after my previous one started having issues. It’s still pretty new and hasn’t had any problems but I do have the peace of mind that I’m covered. It only cost me a few dollars extra.

This service is great. I can't say enough about how easy it is to talk to a live person and each time I've called, the person on the phone easily resolved my issues. Always highly professional and never seem bothered by tons of questions. No question is too basic!!!

This repacked an old Mr. Coffee. I’m not sure how a coffee maker can change the taste of the coffee but this one does and in a favorable way. Also a good price. Lastly, the pot pours well. My old one spilled coffee every time I used it.

You cant go wrong with geek squad, I can only vouch for the smaller items that are prone to damage like ear buds or camera. I get it every time and just about every time I am glad that I did.

I use wireless earbuds to run in Florida. They are “sport” earbuds, but they still seem sit have a problem with extreme sweat. I always make sure I get the protection plan because of this. Have had to use it and it is simple and easy.

Great Geek Service. I rely on My Geek Squad if my product fails or if I have a question. They guide me on what product is best for my needs. They take into consideration what might work for my technological needs.

I bought a nice BT LG headphones. Many earbuds in the past (various brands, styles and stores) have failed within a year or so, so I didn't want to take a chance. Sure enough it happened again. But they exchanged them without any hassle. I highly recommend extended warranty with BestBuy.

We had nothing but problems with the other computer, so we replaced that one and decided to purchase the Service agreement and have had nothing but great support on and about any question we've had - Would agree the it can't be beat!!!

I always buy the two-year replacement program for headphones, as these products are particularly sensitive and not typically durable to too much use. I have returned headphones that quit working on me for no reason, and Best Buy replaced them or gave me a credit for new ones, no questions asked.

I love how geek squad honors what they say. They were placed the object no matter what condition it’s in or what happened. They work with you and do what’s needed. I would recommend this to anybody.

The Best Buy geek squad protection plans offer great value. It cost a little bit upfront but it’s great to have the peace of mind they provide. The best part is that Best Buy provide great service in store if something goes wrong and replacements are quick and easy.

I can't say enough good things about Best buy geek squad and Best buy warranties. First the warranty process is an Extremely easy process when working with Best buy. I wouldnt even say its a process. Second Geek squad has been hepful and very efficient wether dealing in person or over the phone.

If you want to protect your investment get the two-year on your electronics. It’s a good deal and if something breaks it will get replaced… That happened to me one time and there’s no questions asked it’s worth your investment.

I have ALWAYS taken care of any product that I own. Headphones however have tendencies to get damaged in one way or the other over their lifetime and almost certainly within a two year period! With Geek Squads no questions asked replacement policy, this is a MUST HAVE for headphones for sure!