Customer Ratings & Reviews

Product Replacement is a very good option to have instead of sending it off waiting but the price should be set for just a certain $$$ and be transferred to the other item or partially credit if you haven't went 30-90 days..

Recommended with Anker liberty wirless headphones. Best buy even let me upgrade to Anker Liberty air 2 and only pay the price difference which was $20ish, when I went to exchange my AL1 for mic sound quality.

Always get geek squad for your devices. It is well worth the small investment if you ever need to use it. I was hesitant when I was younger but now do not hesitate to purchase it and making my big purchases.

I have never used this warranty when I've purchased items I the past. Usually the manufacturing warranty covers the first year but if not purchased immediately you'll be unable to get after the manufacturing warranty ends

Best buy protection is a must have I buy it with every purchase. It's so quick and easy to exchange an item that quits working. I know almost all products have a manufactures guarantee but I pay the price because I know how simple and convenient the protection plan.

As many devices as I have purchased from Best Buy The Geek Squad is one of the best tools to protect my devices any time if there's an issue unfortunately it does run out after a certain amount of time but it's still worth the time that you have it but it's not that expensive

For the longest time I thought I went through a lot of different headphones because I always bought cheap ones but after having to replace my beats I decided I’ll only buy headphones with geek squad protection from now on so I’m not wasting money

I have had a terrible history with most headphones. Most of them fail in one ear, the cords get snipped by accident, and I've had one spontaneously combust/fritz out in my ear. Thank heaven for protection plans. Now I can get two combustions for the price of one!

The Geek Squad protection is well worth the money! I haven't had to use the protection on this particular item however my husband uses this speaker everywhere and its nice to know that it will be covered!

It a sweet service to have because in a very short time I had to use it and it worked out and had no problems with replacement but had to buy a replacement warranty on the replaced Item

Insurance is a total waste of money...... till you need it. I have not used it on this headset yet, but have used it on many of the others when they quit working. For the $20 it cost me for the headset, Infeel it was well worth the piece of mind knowing it will work!

The Geek Squad product replacement is a great peace of mind protection. It makes me feel better about making such a large purchase. If anything happens I know that the product will be replaced with no problem.

Great Protection Plan for your products. I feel confident buying my products with this protection Plan knowing if it breaks or fails I can get it replaced or credited towards another similar item.

Great warranty. I will never purchase an item with the extended warranty as these kids today don't appreciate the value of a purchase. Things today are much more fragile than when i grew up and my TONKA TRUCK was indestructible as i still have it over 30 years later. lol

They replace pretty much anything without any issue. The one thing that sucks is if it is not your fault why the device is malfunctioning, you still lose the squad protection and have to buy a new plan.

If you are an active photographer or you occasionally let someone else use your camera, the Geek Squad protection insures that no matter what happens to your camera you are guaranteed a repair or replacement at no cost. Its small investment on an expensive camera!

The best warranty around i always get the warranty i have hundreds of them and if something brake or not working right it is easily replaced, please get the warranty when buying from bestbuy it's worth it

I always find that service saves me in the long run. Somewhere down the line of the product's life span things happen, whether simply being it won't turn on to the quality not being as good as it used to.

We love the geek squad 2 year replacement plan that we purchased for my sons earbuds. When one side quit working we took them back and exchanged them no questions asked. I would definitely recommend the replacement plan for anyone purchasing earbuds.

we have been very fortunate and grateful that we chose the option for this warranty. have had to use it a couple of times for head phones. they always take care of the problem with ease and we get our replacement product