Customer Ratings & Reviews

Definitely necessary for the type of product I bought. I went to the store because my Bluetooth head set broke and just like they promise there was no questions they just gave me a brand-new head set.

I always purchase this protection and it has saved me on multiple occasions. Best Buy and Geek Squad are easy to work with on no hassle replacements when the product is defective or damaged.

Always get a Warranty!! This is a no brainer for all electric devices. Never replace them for full price again. Smartest move to make. Best buy is great!!

It helps me out a lot because I use my headphones at work and they get damaged easily or wear out quickly because I work outside in different climates

I think it’s ok to buy a warranty something might go wrong . Best Buy warranty has been great on replacing or fixing my purchase with no problems.

My first pair of headsets had broke and due to my GS service, it was easy to replace. Took last than 10 minutes to swap out old pair for a new set.

This protection really comes through when you need it! They will fix your stuff or let you get something new, I think it’s totally worth it!

Those few extra dollars at the register really comes in handy. Almost anything goes wrong with the product, all you have to do is bring it to the store and get a brand new replacement and no cost.

I purchased this Geek Squad Replacement program for Bose headphones. I think it is better to be safe than sorry. If anything goes wrong in the next two years, Best Buy will replace the headphones.

Great service dept. Friendly customer service dept personnel. Great warranty on products and willingness to help a person with the right products and warranty. Thank you for all you do.

I hate breaking stuff, so if my gadgets break I want them covered no questions asked. I don’t know about you, but I ain’t got the money to be cashing out for every time something breaks.

I always get protection on any earbuds I buy you never know when something will happen and for a few extra dollars it goes a long way

Can't go wrong with purchasing additional insurance for your product. No need to send to the manufacturer. Just return to BBY and no hassles.

Can't go wrong with purchasing additional insurance for your product. No need to send to the manufacturer. Just return to BBY and no hassles.

Can't go wrong with purchasing additional insurance for your product. No need to send to the manufacturer. Just return to BBY and no hassles.

Geek squad is so amazing. Not only do they fix the items and guarantee it, but if the problem persists, you can always have a work around. It’s the best protection for anything ever.

Geek Squad service has never let me down. They were able to retrieve my pictures from a computer that had the blue screen of death.

Came in to the store and exchanged my headphones with no issues . I had to rebuy the Geek squad protection for my new pair . So worth it .

Never forget to purchase your geek squad replacement plan. This has always come in handy, especially with electronics (just in case).

The Greek squad has helped me with a tremendous amount of work in my laptop. Most recently transferring everything from my old laptop to my new one.