Customer Ratings & Reviews

I always factor in a warranty better to have it and not use it then need it and not have it

i guess its cool to have. i usually take care of my things but the day i do mess something up i guess itll be great.

I always purchase the extended warranty and Best Buy is the best regarding their warranty plan truly it is Best Buy is my go to regarding anything electronic

Bestbuy offers one of the best protection plan for the appliances and electronics purchased through them. I don't forget to buy an extra plan for peace of mind for just few extra bucks.

Everyone I have to replace a product or have a problem they are always helpful. Even with the hard problems they keep a smile on their face and figure out the problem.

Geek squad are always helpful and have what i need

I've been known to break headphones a lot. Like A LOT. Best buy replaces my headphones for free each time and I couldn't be happier. Geek squad protection is truly a godsend.

Always a good idea to buy the replacement plan as we have used the product replacement feature on various products. It is worth the expense to buy these plans

These are great they last longer than what's out there for truly wireless buds. At first you will encounter connectivity issues but it fixes itself after continuous use.

I have super bad luck with headphones, cant keep a pair for longer than maybe a month. This is a great idea! I can now replace them as needed when they break!

Get this you want be disappointed. Anything over 100 get the protection or you can jus throw money away if you got it like that

Geek squad is very good when it comes to servicing ur devices for assistance

My headphone is broken, I just brought it to BestBuy and exchanged for the new headphone right away. The 2 years Geek Squad Product Replacement is worth the money. Thanks

I always get this service. I am not an I.T person. Therefore, having them on my team has always helped me get my items up and running.

Purchased 2 yr warranty on jam headphones...turn out needed to use warranty due to defect....best buy replaced w no hassle

When you buy an expensive product please always make sure it’s covered. You know these electronics can misbehave at times.

When you buy an expensive product please always make sure it’s covered. You know these electronics can misbehave at times.

haven't used it yet for my buds, but i have used them for other products bought at best buy

It is nice to have a warranty that can be handled in store and not by mail or over the phone. And I set up the auto pay so I don't worry about missing a payment.

Excellent protection for what happens to the headsets and but a small price to pay to replace them.