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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 8391 reviews

Rating Filter

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 8,391 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two year Geek Squad has been so worth it. Thank you for all the hard work that you guys and gals do .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The response is quick. They are knowledgeable and attentive. Will walk you through your need and will come to your home if necessary!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product ive bought. I highly recommend this to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    never had a issue with The Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a good thing to have on deck.. you never know when it comes to some of these products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recomend Geek Squad for any inconvenience or issue with the purchased product. Best option!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the replacement products. Best buy stand behind their commitment to their products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I place extended warranty on things I don't want throw away when I use it Best Buy goes above and beyond. Remember to replace if you use it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used geed squad on my electronics and it does cover if you need,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used geed squad on my electronics and it does cover if you need,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used geed squad on my electronics and it does cover if you need,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family have gone through so many headphones that I never buy a set without the Geek Squad Replacement Plan! Already used it 6 months in!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad earbud protection!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection plan is worth every bit when it comes to earbuds-no matter the brand-they all seem to wear-the plan is great insurance!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally get the Geek squad warranty the more costly item. Never had problems with getting replacement parts or replacement items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is always good for the second alternative. I never had to use it though honestly speaking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek SQUAD!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good option when available to add with your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Geek Squad Product Replacement GREAT COVERAGE FOR THOSE ACCIDENTS THAT WE ALL MAKE WITH CHILDREN

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They geek squad works amazing, if they know something is wrong they take case of the situation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always buy the extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the extended warranty because it's silly not to because Best Buy is so good about replacing the product with the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for a product that will be used a lot. Easy for replacement if you have any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product and service package.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this service to maintain all products in good working condition.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Larry. Thanks for sharing this with us! We completely agree with you! We like to have peace of mind to cover our products for the worst case scenario. If you ever have any questions or need any help, please let us know.