Customer Ratings & Reviews

Great service!! Highly recommended. They are always ready to support and figure out tech issues!

I have the Geek Squad Product Replacement so if anything goes wrong I can get a new on

Have used this for products that quit working a few times. No hastles just an easy exchange for a new one!

I bought this with my Samsung headphones. Got a really good deal. I'm glad to know that if anything happens to my headphones it can be replaced.

Protection purchase but may not even be needed. Equipment works great and will be long lasting.

I always buy the extended warranty because it's silly not to because Best Buy is so good about replacing the product with the warranty

I place extended warranty on things I don't want throw away when I use it Best Buy goes above and beyond. Remember to replace if you use it !

My family have gone through so many headphones that I never buy a set without the Geek Squad Replacement Plan! Already used it 6 months in!!

I bought the 2 year product for a Fitbit Surge and when the band cracked with no replacement they gave me 100% refund after 18 months. A real value.

That Geek Squad agent was very helpful in helping me get the 2 year warranty and a nice person and helpful

Totally recommend. It’s worth ir. And it isn’t that expensive. Just got my 5 products insured with geeks squad and haven’t had a problem.

The Geek Squad protection plan is worth every bit when it comes to earbuds-no matter the brand-they all seem to wear-the plan is great insurance!

I really like how when my bluetooth device stops working, I can return and get a brand new pair instead of having to buy another one.

I simply cannot put a price on the Geek Squad Protection. It gives me peace of mind knowing that my purchase is protected and backed up by the Geek Squad.

For the extra bucks, I rather have peace of mind. Protection policy seems fair for the value. I wish it was a bit longer than 2 year though.

I use my speaker for its intended use without fear of something blowing out

great service all around. Still waiting almost a week for my price adjustment, but overall great service.

Easy to use and trusted staff. Never have any issues when it comes to getting things fixed. A good price to pay for piece of mind.

Had to use replacement plan. Was easy to do. Remember to bring all the cords if you have them

Do t not get a geek squad product plan very useful