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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 8391 reviews

Rating Filter

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 8,391 reviews
  • Rated 5 out of 5 stars

    I won't buy headphones without this plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this protection plan with every pair of headphones I have purchased in the past. It has saved me hundreds. It's well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra $$$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I take good care of all of my belongings, but it's definitely worth the extra money and not having to worry about if something happens to my headphones.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing that I have a replacement option is great. You never know what could happen so knowing they will get replaced gives me a peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money if you are clumsy with electronics or want to upgrade with in the time frame.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Insuranse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend to buy insurance to every single item because you never know what can be happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get this. It is a must have and its cheap and they go above and beyond

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went with a 2 year protection plan for my Bose Bluetooth headphones. They are meant for the gym but who knows what could happen to them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for delicate items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best insurance plan you ever bought. No hassle from Best Buy. Return and walk away with another one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you ever purchase products from Best Buy, get the warranty. Returning the item will be very easy,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Last a long time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Designed much better than the Samsung galaxy gear I used to own. I've been working 10 to 13 hour days this summer and it hasn't died yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are fantastic at replacement options. Never had a problem if my products broke. If they don't carry it anymore they refund your money on a card

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always been happy with the service that geek squad has provided. They have never failed in fixing anything that I have brought them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good if it breaks easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth the money for expensive items that can break easily. You can get this replaced or fixed versus buying a brand new item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely buy Geek Squad Protection when its availible. It has saved my investment for a small additional fee, Well worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exchanged headset with no problem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned a headset that was having an issue connecting and the young lady at the counter was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty I havefound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little spendy but in the end worth it. I've had to use it several times now and am going to have to again on my current headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is great for TVs and headphones in my experience. Horrible for phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THe Geek squad will always refund your if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tre protection plan was most definitely needed This device stop wiring after only three days and the squad gave another one with out any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not needed to use my subscription. Which I say is a good thing.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments and positive feedback. If you have any questions or concerns about your plan(s), please feel free to reach out to us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Great customer service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad does an amazing job I recommend to everyone who will purchasing items to get their services.

    I would recommend this to a friend