Customer Ratings & Reviews

Great service and support. They are dependable. Good customer service. Stand behind their service

Excellent thing to have. Can't never go wrong on adding additional protection.

geek squad is the best. if you ever have any problems with your product they fix it right and quickly. highly recommend them

When you beed them they are there for returns. Worth the extra money for protection of your item

The Geek Squad is the way to go to assure your product is protected.

Love that they even do this. I get tired of buy them and throwing them away. Love that they have this service. Thanks Best Buy!!!

The product support is best handled by the Cell phone center personnel at the store. The Geek Squad is better used for computers.

When I exercise the option of the 2-Year replacement plan because my Best Buy products aren't working it has always been honored.

I had a set of headphones break at the hinge and since I had bought the 2 year replacement, I had no issue getting a replacement.

Great warranty plan and always covers the multiple pairs of headphones I've owned over the last few years.

I almost always get the extended protection, and it has come in handy a few times with hassles.

I almost always get the extended protection, and it has come in handy a few times with hassles.

This is coverage for my brother's gift and it was really cheap to have a 2-year protection. I love Geek Squad in general though.

We have used our protection at minimum 3 times on my teen sons headphones. You walk in and get brand new. No questions asked. Love it.

Great Assurance for your product for a year or two. Peace of mind for my product.

I was reluctant to purchase coverage for the Skullcandy headset, but am glad I did. I had no problem returning the headphones for another set...twice!

I love the Geek Squad replacement plan. If something happens to your product just take to Best Buy and they’ll exchange it.

My laptop had a virus I took it to the geek squad they had it it back to me in a matter of days all is well

Best Buy has one of the best warranty in the business. Their service trumps Fry's Electronics hands down!!!

This warranty is a necessity especially when purchasing Bluetooth head phones. I never have a problem using it to replace them.