Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • Alt View 40. Geek Squad® - 2-Year Geek Squad Product Replacement.
  • Geek Squad Services video 0 minutes 40 seconds
  • Geek Squad Protection video 0 minutes 41 seconds

2-Year Geek Squad Product Replacement

SKU:
9998493
See Details

Customer reviews

Rating 4.8 out of 5 stars with 8391 reviews

Rating Filter

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 8,391 reviews

  • Easy to understand.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I exercise the option of the 2-Year replacement plan because my Best Buy products aren't working it has always been honored.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • No hassle replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a set of headphones break at the hinge and since I had bought the 2 year replacement, I had no issue getting a replacement.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Geek Squad coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is coverage for my brother's gift and it was really cheap to have a 2-year protection. I love Geek Squad in general though.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Replace

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are pretty good. Made of good quality. And the price is right

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for your positive review! We appreciate the kind feedback. If you have any questions or need help, please let us know!

  • Good to have on an expensive Headsets

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to cover an LG Blutooth Headset. Better safe than sorry when buying headsets for teenagers. If they break at all, they get replaced.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Great computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop works execellent the greek squard help he alot . Will definitly record to orher people with the excellent service which was provided

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Good replacement policy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the replacement policy, it's hastle free. I love the Geek squad, always answering our questions.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • I love a Protection Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I try to make sure that I have a protection plan for everything that I have if there is was available.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Best thing to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cover your products it will be worth it. Don’t end up with a pricy device and no warranty coverage

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Why Take a chance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech is not cheap.. why take a chance and find yourself having to sprains so much again when you can pay a few bucks to cover the possibility.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Protection Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't really rate a protection plan. It's nice that I have it incase I need it. So thanks.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Great coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like buying geek squad protection because is easy to work with. they are great help. Every time I've submitted a claim I've had great outcome.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Very good warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is a necessity especially when purchasing Bluetooth head phones. I never have a problem using it to replace them.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • I really recommend it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you need to buy this , I highly recommend this. they are so kindness & professionals.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Great service and price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase their plan on pricey electronics. Their service is affordable.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Protect me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy a little extra protection cause you just don’t know what will happen

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Protect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy a little extra protection cause you just don’t know what will happen

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • The squad comes through again

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paying for the warranty seems like a waste this you wear something out and need to replace them. Great job

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Handy if you need it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately, I have not needed to use this replacement service. It is good to know that it is there.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used our protection at minimum 3 times on my teen sons headphones. You walk in and get brand new. No questions asked. Love it.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend
Page 112, Showing 2,221-2,240 of 8,391 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.