Customer Ratings & Reviews

They know how to take care of the problem. Would recommend having them thank you

Everything worked perfectly. Service team was on hand if I needed any help but everything was good.

we thankfully decided to purchase this warranty on expensive headphones. it totally replaced the headphones when the volume button quite working.

I like the peace of mind that comes with a product protection play offered by Best Buy Geek Squad.

Love! Love! Love! Will not buy anything for my kids without adding this protection. Easiest exchanges or replacements I've ever had.

Geek squad is convenient and affordable. I highly recommend it for all of your purchases!!

I like the idea of knowing that if something were to happen that my products are covered for longer than just the standard warranty.

thank you for having items in stock for when my kids are asking for them.

Awesome two year replacement planThat ensures that if anything goes wrong with our head so that it will be replaced or fixed

I used this replacement for some earbuds I purchased. Works as advertised. They replaced them with a new pair. No fuss!

Quality went down, replacement provided with no headache. Easy transitioto new/replacement item

I had a pair of sony headphones in which one of the ears fell off went to best buy and the greek squad no questions asked replaced it

You don't realize how much you need Geek squad until you need geek squad.

Geek squad and Best Buy are superior in my state and rightfully so as far as my experiences with them.

What can I say, this coverage is amazing and easy to use. I alwys buy Geek Squad coverage.

It’s very stupid to not purchase this reasonably priced warranty for items like headphones.

its always a good idea to buy a replacement plan on something you use a lot and best buy makes it easy to take care of it if anything should happen

its always a good idea to buy a replacement plan on something you use a lot and best buy makes it easy to take care of it if anything should happen

its always a good idea to buy a replacement plan on something you use a lot and best buy makes it easy to take care of it if anything should happen

Always get the extended warranty through the geek squad