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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 8391 reviews

Rating Filter

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 8,391 reviews
  • Rated 5 out of 5 stars

    Great warranty

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can always count on Best Buy to stand behind their products.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We appreciate seeing comments like this! If you have any questions or need any help, feel free to reach out.

  • Rated 5 out of 5 stars

    Added protection for future problems .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to add just in case anything happens. Better have it then be sorry later

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great services but wish they were a little more affordable. Easy to use in store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a problem with this service. I love the sound mind of the product being cover for those unforseen problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always on point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome customer service each time I deal with GS! Always get the insurance because you never know!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer service for swap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My product stop working.Took it yo geek squad they swapped it out fast . Great Customer Service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Son already had an issue. Was able to make an appointment and get it fixed at no charge. Worth the price and piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always protect your electronics....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased protection plan for electronics, especially headphones.....I have used for several sets. A great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brokestudent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I made the decision to have this plan. Didn't know I'd actually use it saved money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap protection for the value of the electronics. I almost always buy these plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Replacement Plans are awesome, totally worth purchasing it on items that can easily be damaged accidentally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad is always the best, the easiest experiences that i have with warranties

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great idea for some products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife gets this plan for her wireless headphones. It has worked out great. She's on her third set of headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These plans work great if your product fails. Just take them back to the store for a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These plans work great if your product fails. Just take them back to the store for a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I had to get a replacement for my ear buds but Geek Aquad was wonderful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use for my most recent item purchased but have used it in the past for other items and it was hassle free .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad 2 year warranty

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the 2 year warranty. Anytime I’ve ever had to use it, it’s always been a pretty simple process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would be great if I hadn't lost my earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the replacement in the past, though not for this item. I used to crush ipod shuffles like crazy and was easy to replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is the best - have never had trouble getting a repair or replacement

    I would recommend this to a friend