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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 8391 reviews

Rating Filter

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 164 Showing 3,261-3,280 of 8,391 reviews
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is always a good idea. The usage of the replacement plan is very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is always a good idea. The usage of the replacement plan is very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helps me with all my products and installed tv and services for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much appreciated team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad never fails to be helpful, resourceful, and great with advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its definitely worth getting 2 years of protection because they will replace them if anything goes wrong with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best product warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty for any small electronics. Especially headphones!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case you need help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when you will need service or assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was very helpful.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just have used the geeks at the store, great customer service, I recommend them 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Item to buy when your buy any electronics make sure you get this protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad plan protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    why do they always fix me or change my products, when my products are ruined

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend all cakes for protection plans as it comes in handy if there’s any issues with products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. when i had issues with a speaker i was able to switch it out for another one and still use the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost 2 years and my speaker would not charge. I had best buy protection....got a refund and purchased a new speaker

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    extended warrenty for gummy ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this replacement warrenty for my gummy ear buds. It is well worth the money. I encourage everyone to purchase it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As long as the GS protection remains at about 10% of the purchase price I will always use it as insurance. It's nice to have a storefront to walk into if you have problems. As for GS tech support...I could not live without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Geek Squad Product Replacement 2-Year Geek Squad Product Replacement

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it when your product breaks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The button on my wireless headphones broke and I was able to get it exchanged no questions asked. Don't even need to get the same one. I upgraded to the newer version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have if I need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I will not need this, but it is good to know such broad coverage is offered. The price was right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value, easy to change and replace a product, can re-buy when exchanging products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with wireless AirPods not working after a few months. Made it easy to get a replacement.

    I would recommend this to a friend