Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 8391 reviews
(8,391 customer reviews)to a friend
Rated 5 out of 5 stars
Worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend the protection plan. Why not go in store and walk away with a brand new replacement vs waiting weeks for one to be delivered through a warranty? This has saved me plenty of times!
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great Coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far I've had to bring back 3 sets of headsets, no problems with returns, but you have to watch counter person so they don't try and Stick you with making you buy another Insurance from Geek Squad after each return, I feel for that once, not again.....
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Ease of Mind Warranty Service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A fantastic way to ease your mind after purchasing a new tech product. You know it will last a minimum of 2 years without worry. Pays for itself if you encounter even just 1 issue with a product.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great piece of mind!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this plan when I purchased Bose earbuds. When I noticed my right ear bud stopped working, I contacted Best Buy and the process was a breeze! I received my store credit without any problem.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Good to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's great to have the 2 year insurance because anytime the product gets destroyed you can go in Best Buy and replace it without having to purchase it all over again so your saving money. Just don't lose the product because the insurance doesn't cover that.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Must Acquired on the experience items
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for the JLabs but the JLabs $50 lasted me for a month. Later exchanged from JLabs to Galaxy Buds and got the protect the some experience items you will save money compare to warranty from the manufacturer.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is definitely a steel and very useful in case of mishaps or malfunctions. I appreciate the ease of mind it gave me when my jbl flip 5 gave out and I was given a new replacement. Thank you
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Worth the money, every time!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad protection is the best in the business. I usually buy it on everything I can when I purchase at Best Buy. I have used it a couple of times and it has always been an easy process.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Best protection service anywhere
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I try to buy all my stuff at best buy because while other companies offer protection best buy is the first to actually replace something of mine thats been damaged. Every other companily i have used screws me over
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Best Buy has the "BEST" warranty process
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No matter how well you take care of a product the manufacturing of it may have defects until out in the marketplace. The Best Buy warranty is great when you run into the above situation, and they stand by the guarantee if they can't fix it you get a new one.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
2year protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is well worth it to buy protection plan on wireless ear buds or on any item you buy from Best buy because if item break and it can't be fixed you get full refund on item you bought. Even if it several months later or two year later.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Fast and easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had an issue with one ear not working in a newly purchased bluetooth headset. I returned them to the store and the rep from geeksquad got a replacement off the shelf and made sure they were working properly before we left the store. In & out in under 15 min.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Product Insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We always try to purchase the Geek Squad protection for all our purchases. We feel better that our products are covered against more incidents other than factory limited warranties. You to buy this.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a 2 year Geek Squad warranty when I purchased some Bose earphones. I have not used it yet, although they told me that if anything happens to the earphones I can just bring it back in and get it replaced. This is what really led me to buying the warranty.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
It worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The warranty does what it says if you break your item your can replace it with anything in the same category. So if you bought some headphones for $120 then you can replace them with any headphones in the store and essentially have a $120 credit towards them
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek squad rocks!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the geek squad protection. The insurance through Best Buy is the best there is. Never have any problems when I needed to use it. I highly recommend to always insure you’re products with Best Buy.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the geek squad protection. The insurance through Best Buy is the best there is. Never have any problems when I needed to use it. I highly recommend to always insure you’re products with Best Buy.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the geek squad protection. The insurance through Best Buy is the best there is. Never have any problems when I needed to use it. I highly recommend to always insure you’re products with Best Buy.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the geek squad protection. The insurance through Best Buy is the best there is. Never have any problems when I needed to use it. I highly recommend to always insure you’re products with Best Buy.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Wise purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always worth getting the replacement service—especially with electronics. You never know when you will need it. Very easy to make a switch in the store if something breaks.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friend


