Customer Ratings & Reviews

Hubby got this when he purchased his ear buds they started acting funny so went to store to replace no issues at all and good customer service worth it for $200 plus item if something should go wrong

I love this because I go thru headphones every couple of months. I am always losing a piece of it, breaking, or micophone stop working. So I swear by this and have been using this for about 3 years. It's a great investment for a reasonable cost.

After going through so many headphones for my husband I decided to always purchase this plan that way I can replace them for free. Even if I upgrade them I only have to pay the difference. Perfect product and I never had a problem!

I purchase my kids gaming consoles and accessories from Best Buy so I can get the Geek Squad insurance. It’s well worth the extra $ because when you use these gaming products often they don’t last.

I've used my Geek Squad account on three different occasions and it has paid off in spades. I am not a very techy person thus it is an asset. The membership is not very expensive when I can simply get the help I need from home.

This was also a great choice. They will be used a lot so it is best to have the coverage just in case something happens. I would rather pay the 20 now and be covered for replacement instead of the price for the set if it were damaged.

My dog chewed on a pair and I thought oh well I have to buy a new one, which I did. Mentioned it to our sales person when we bought the new one and he said bring it in. I did have all the pieces brought it in and got new ones. Well worth the money.

It's always good to get protection on items you purchase on some of them not all of them I can't recall what I purchased this protection for but it might have been a coffee pot not sure

highly recommend the 2 year replacement. Have gotten it already on other products and the geek Squad have taken care it .best decision ever made buying the 2-year geek Squad product replacement

I have purchased this for multiple products and I highly recommend it. From headphones to my daughter's Kindle, it's been great having them be able to be replaced (which we've done) and be able to have that peace of mind. Service has been great!

Geek Squad in my go-to and my ultimate back up for all my Best Buy purchases. I am an elite-plus member and protecting my purchases with excellent product support and advice is very important to me.

I always purchase geek squad with my purchase from Best Buy when I can! All of the agents are courtesy and make it so I understand what everything means! It's always so easy to get in and get out when I'm having any troubles with my products!

When it comes to protecting your devices ,Geeksquad offers a range of customer support options that will fit into your daily routine, professional, helpful and knowledgeable,

i have a draw with 3 bluetooth headsets with various issues. the replacement plan is inexpensive and gives me great confort knowing all i need to provide is my phone number [no receipt needed] and the product will be replaced.

Best headphone. Good blue tooth coverage. Just informing blue tooth connected. Not informing which phone connected. Everytime we have switch on to connect and while disconnecting not vibrating. This feature available in LG headphones.

The protection plan is good, but it would have been nice to know before hand what was covered in the protection plan. I use to have protection plans with Radio Shack when I would buy earphones from them since my cat would regularly chew on the cables. I wrongly assumed that the geek squad protection plan was just as forgiving. Although, they were kind enough to pay back the remaining year or so of my protection plan.

Good insurance for the equipment, there are no obstacles to honor the claims. It is worth protecting your investment since the vast majority of electronics have a limited life time.

I love Geek Squad. It is so easy to get issues resolved with them. They are knowledgeable and don't waste time. You come in or call with an issue and they are giving you a solution almost immediately.

Have had no problems with replacement of products and Geek Squad assistance (computer) and service under this plan. I have even been given discounts on purchases that I was unaware of! We will keep renewing this service!

I like having a plan for items like headphones/earplugs, because they often break, so it is nice to have some protection so that you can get another pair.