Customer Ratings & Reviews

Listen i don't know if you are aware but geek squad has you covered. Do not ever ever purchase a product from best buy & forget or neglect to purchase a Geek Squad protection plan that could very well save your electronic later #trust Geek Squad

I would also recommend the geek squad product replacement. Just bring item to the store and exchange must better than other warranty companies.

i got the 2-Year Geek Squad Product Replacement and wasn't sure if it was going to be worth it. until I knock my speaker off the shelf and broke it. Then I was very glad I bought it.

These are excellent headphones. I have had very good experiences with Geek Squad for my refrigerator so it seemed wise for an item like headphones.

My husband has gone thru two different pairs of bluetooth headsets and now on his third if we had not bought this extra coverage we would not have been able to return these and get a new pair / upgraded for a small amount. Very worth it.

Hqd headphones but broke after a while. Had them as a gym pair and over time they just gave out. Overall they are ok but if it wasn't for insurance I would have had to buy new ones.

Hqd headphones but broke after a while. Had them as a gym pair and over time they just gave out. Overall they are ok but if it wasn't for insurance I would have had to buy new ones.

Hqd headphones but broke after a while. Had them as a gym pair and over time they just gave out. Overall they are ok but if it wasn't for insurance I would have had to buy new ones.

I was told with the warranty that it covers anything that could possibly go wrong with this head set. I am pleased with the price of the warranty at only $30. So if I break them or they get wet and stop working Best Buy will give me a new pair!

Got this product as a peace of mind addition, but fortunately did not have to use it. So, I can not comment on its quality but I guess it is goid to have just in case.

I usually buy the extra protection but have never used it. This time I purchased some wireless headphones and after 3 months they broke. Took them back and no hassle, they gave me a new pair. I was in and out of the store in 10 minutes.

There are perhaps few things I would get a replacent plan for, but headphones is one of them. Through all the use day in and day out they receive, I'm comforted to know that the product will be replaced if needed. You never know what can happen.

I will always advise anyone to get this protection for an item like this because i have had alot of experience with these wireless bluetooth. They are very durable but one needs to be extra careful in order not to have an accident with it.

I know enough to get myself into trouble. Every time I talk to Geek Squad they have the best answer (often they tell me that what I thought is the correct answer to my question). Yay for Geek Squad!

I love the geek squad return policies on the replacement plans..... no questions asked even without the box..... Just give them an explanation for return and that’s it.....easy peasy!!!!!!!

My son goes through ear buds every couple of months. I bought these for him and they have worked for months and I have not heard otherwise from him. The insurance is a good idea if they are for a teenager because everything seems to stop working for them!

I was able to use my replacement warranty when I accidentally dropped my wireless headphones and the broke on me. I took it to the store and they were able to swap out my busted ones for a brand new pair no questions asked.

I would recommend buying Geek Squad Protection Replacement because they are amazing at their jobs and helpful every time I visit. I only but my technology from Best Buy because of Geek Squad!

Great return policy! It was easy to return my Bose headphones. Thankfully I kept my original box, but if I hadn't there would have been issues. The policy should be a bit more clear about that.

Just a smart thing to pick up depending on your product you purchase. Bestbuy staff are knowledgeable and efficient when it comes to getting a replacement for the product you have that meets the guidelines of the product replacement