Customer Ratings & Reviews

Protection plan is a must have! Have used many times for many of my past purchases. Be aware that once you’ve used the plan to replace a broken or defective product, the plan is fulfilled and you must (if you wish to protect the new item) repurchase with the replacement product. Not a fan of that at all but such is life....

A replacement warranty is a must for any electronic item you value! It's been invaluable for the product I purchased as a gift that went bad less than 1 year after purchase. I walked in to the store and got a new one with no hassle!

whenever you purchase headphones, please obtain the geek squad protection. The lifespan of all headphone last until the warranty is up and then you're SOL and have to buy another pair for full price. Not me, I enjoy saving my money. Now run and tell that lol

We always try to purchase the Geek Squad protection for all our purchases. We feel better that our products are covered against more incidents other than factory limited warranties.

I learned my lesson a long time ago. It might cost a bit more but it's worth it if something goes wrong with you product especially after manufacturer warranty goes out. Easy replacement process. Don't chance it just to save a few bucks.

Better safe than sorry! Protect your investment with the full force of Geek Squad at your back. No company, anywhere, has better protection plans for their products. It's worth the little extra to ensure your protected from life's little mishaps!

I shop at Best Buy for a few reasons--selection, value, staff knowledge of merchandise--but a major reason is the Geek Squad. They've been looking after our computers for years, and I wouldn't be without them. I'm a Geek Squad Groupie!

Totally replaced my speaker when I found out the hard way that it wasn't completely waterproof. I love the geek squad protection - especially when I don't have a BB Team Member who acts like its a personal offense to return a defective product.

Seriously what do you need more than protection. Not the you know physical type but you know emotional. Being protected from the heart ache of not being able to replace your expensive stuff.

I bought this based on the fact that it is waterproof. It has withstood the ocean, pools, sweat, and many workouts. It stylishly looks better than the Fitbit and it even tracks your sleep. The cons is that it does not convert your steps into miles or flights of stairs, the app leaves a little to be desired, and it will sometimes have issues synching with the phone. Overall, I do like this and with a few modifications, this can only get better.

It good to have don't have to deal with trying to fridge out what your doing lol. Warranties worth it that way you won't spend too much money buying the same product just get it replaced

Love it ! I would definitely purchase this again . I walked in and got a replacement right away it so with it no hassle and doesn’t take long to get replacement.

I bought a Bose wireless pulse headphones, very expensive item. I won't be happy if some issues appear after normal use, so I'm always getting the protection plan because I had used that before and saved me a lot of money and headache

Great safety blanket that protects ALL of your Best Buy products. There is not much else to say except you need this is you are wanting to enjoy your purchases for years to come!

Great safety blanket that protects ALL of your Best Buy products. There is not much else to say except you need this is you are wanting to enjoy your purchases for years to come!

I bought Bose ear buds for $300 bucks about two years later the down volume button stopped working. No questions asked. And the cost to replace them was $50 less then I paid so I got new Bose earbuds and a $50 store card. Buy it!

I have used the Geek Squad in the past and have been happy with their help. I bought this warranty for the Bose remote earplugs I bought. They were pretty expensive and if I ever need the warranty it will be worth the money.

The product I purchased this with is not the best, but Best Buy comes through on their extended warranty. They replaced the original headphones with no questions asked. I only buy the warranty on certain items. This one was worth it.

My son has autism and tends to not care for his electronic devices as he should...for us the accident and repair policy is a Godsend! I purchase all electronic devices for him at Best Buy for the security it provides and the peace of mind..

It is really nice to know Geek Squad has your back. They can troubleshoot a product and if something is wrong then the product can be replace. Knowing you have that added protection makes you worry less about anything going wrong.