Customer Ratings & Reviews

For me Totally worth purchasing very easy transaction, I broke my bluetooth headset walked in told them the issue and they gave me a store credit for the value of the product

Warranties on electronics are a necessary evil. Electronics are designed to fail these days. Buy the warranty or replace the item you didn’t buy the warranty on. That’s almost a given.

This warranty is very useful. Had to use to replace my speaker and it was easy! No hassle. You do have to pay for the renewal of warranty but everything is covered.

Recently had to use this and it worked flawlessly. Not only I got a great reception by the Geek Squad team, but also had the opportunity to choose any other product in the store + price difference, so I wasn't stuck with the same model/brand.

Sony headphones I purchased broke 2 months into light use. With the replacement plan I was able to get a brand new pair and got a refund that was equal to the current price of the headphones since I paid more at time of sale.

I think it’s always a good idea to go ahead and get the insurance policy for peace of mind when you use headphones for working out. I bought these at an airport and was able to purchase the protection plan at a later date in store

Great Service! Helpful knowledgeable and patient, they will take the time to help you thru what can sometimes be a daunting processes, like unpairing an apple Iwatch from your account !

I wished that I had purchased this product replacement before I did. This will be a well worth the money purchase. I have bought a few things that this will come in handy if need be.

Must have plan for any electronics purchase over $50. Simply take your broken or malfunctioning device to ANY Best Buy and no questions asked swap for the same item or pay the difference for an upgrade. 5 stars! MUST HAVE FOR ANYTHING OVER $50

I called to ask about a replacement warranty regarding a pair of earbuds that were purchased almost 2 years ago.The representative I spoke with on the phone was most helpful to answer my question

Great insurance to have for the music lover in your life. If you are anything like me you like to bang your tunes loud and sometimes it falls from the base this protection plan allows you to get a replacement when you need it

I was looking for a laptop since I was about to start college. I read some reviews on this laptop and decided to go buy it. It is really fast when searching. It can have multiple tabs and not slow down and the best is it has good memory space.

I buy the protection plan on all my Best Buy products! It really doesn’t get any better than fixing your broken gadget or replacing it within the 2 years of your purchase. It really shows they stand behind their product!

I purchased a protection plan for my little mini-boom box & as small as it was (smaller than I realized), it has worked just great! No problems! I've not needed any service help on it at all! Great to know it's there though if I do need it. Thanks BB!

Definitely recommend getting insurace through best buy to protect money spent on purchases. Iv claimed insurance a few times and its always been a smooth transaction, just have to keep in mind that it does not cover if theres physical damages.

When you’re purchasing this plan, you’re making an investment for the future! No fuss replacement when the product fails. You can’t beat that!

I was a little surprised by the price of the protection plan for this headphone. I think the sales guy made a mistake on what he charged me for this headphone! I never paid this much before for any headphone, but I highly recommend it because if they break bestbuy will replace your headphone. Nothing has gone wrong with current headphone, but just in case you want to protect your items from damage and normal we and tear.

Outstanding program!! If you don’t buy this your missing out on a great insurance policy. I’ve used this multiple times on my kids Xbox controllers. Always replaced with no hassle.

I bought the replacement coverage as I was fearing the new larger ipad glass would break easily since it is so big. so far so good, but nice to know "IF" ever happens, based on other past experiences BBuy will be there for me...

I purchased this Bluetooth speaker for my dad to listen to music, sports and movies when paired with his iPhone or tablet. He loves the sound quality coming from this speaker.