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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 8391 reviews

Rating Filter

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 8,391 reviews
  • Rated 5 out of 5 stars

    Pretty good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought a set of chargers and needed to return them as they stopped functioning a few months later. It was amazing to see how easy BestBuy makes it easy to replace them with a different brand. Wish I had this for all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased this warranty on many products from Best Buy and have never had an issue with a claim. Walk right in, tell them the issue and either exchange or trade up to a new product with very little effort on my part!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The plan is worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes buying electronics so stress free simply because I don't have to worry about it dying on me within the warranty or worry about dealing with manufacturer if an issue does happen within manufacture period.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product Easy to use Very good product Easy to use Very affordable Very affordable Very good product Easy to use Very good product Easy to use Very affordable Very affordable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always comes through

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan that comes with great service from The geek squad. it makes no sense to buy expensive electronics without a protection plan behind it you never know what can happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it for this purchase, but I have in the past so I am rating it off of past experiences. Excellent service, will always purchase to protect my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Even More Safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it for this purchase, but I have in the past so I am rating it off of past experiences. Excellent service, will always purchase to protect my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best...

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re not getting a replacement warranty on an electronic today, why even buy the product. GS is the best around and incomparable to anything else out there... even manufacturer sometimes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad arrived on time installed my TV perfect

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional job....well done....installed my TV to wall mount....added electric plug behind TV....connected all cables to satellite....have never had any issues or problems....job well done !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We’ll see

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly haven’t used it yet but I’m about to try when I can figure out how because mine got stolen. It’s been a long time and idr if it even covers stolen items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After not getting replacement and needing it, I decided to purchase it. The product I am protecting will end up not needing it I am sure. Nice to have it in my pocket if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always protect my stuff!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Things seem to break quickly these days. Don't get caught without protection. Otherwise, you'll be flushing a lot of money down the drain! Gotta protect your stuff (and your money)!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get Geek squad protection always been worth it, never have issues getting things repaired or replaced & the price is good although the plan has changed some over the years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get a extended warranty to cover purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good coverage for my quality product. I rest assured that i will be covered should i have any problem with quality which i dont expect but better safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use this yet for my most recent product but I know that they’ll have me covered if I need help with my new headphones. Keeping my headphones working so I can keep working with ease and comfort

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the replacement warranties!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get these on all the gear I buy. Cheap insurance. Tech is manmade and you never know what your getting no matter what your buying!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Better then the last version

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy that I had my warranty because my item just stopped working one day, and thanks to my warranty there was a newer model I was given. This one is completely water proof and everyhing that was updated makes it so much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad warranty is amazing. Several years ago, I was able to use it on a 4yr 11 mo. LG dryer. Best Buy honored the warranty and delivered a brand new LG dryer. The wife was estatic, to say the least. Great program!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranties on these small components are a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would always recommend the Best Buy warranty, because things happen and I would get the longest one possible, it will pay out in spades. These things are somewhat fragile and can be finicky. warranties are awesome at BEST BUY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad customer satisfaction approach.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 years replacement policy is an excellent customer satisfaction policy. Paying for an extended warranty is not as bad as coming up with the whole amount of purchase money at once, when your product is no longer working.

    I would recommend this to a friend