Customer Ratings & Reviews

I always purchase the product replacement with higher end merchandise, you never know when thins will break and it is really convenient for you to just have them replaced in store.

I haven't had issues with what I purchased as of yet but I'm the past I did and it was taken care of quickly. I always purchase on items that I would want replaced if they brake.

This saved me hundreds on the Bose sound sports that have a wire, and ultimately resulted in me trading up to Bose sound sports true wireless, which I am very happy with.

Never walk out of the store without the Gee Squad product replacement plan , you never know what could happen.

I was having a hard time connecting the speaker to the tv and also wouldn't connect to my phone. Sent it to Geek squad to take a look at it. the speaker came out and its like new again.

Geek squad protection is the best never had an issue with anything and they always have the best tips and get everything done extremely fast with or without an appointment

I like how Best Buy offers this for their customers! Geek squad takes care of customers problems when it comes to figuring out what it wrong with the item and if it can't be fixed they replace it within warranty period.

I have used the plan to replace broken items in the past. I would not buy a product from Best Buy without, because the 15 Or 30 day return period occurs to fast. You have to have time to see if a product is going to fail on you.

Purchasing this has been the greatest thing!! I have been able to replace several headphones because my girls use them all the time and after a while they've stopped working!! Walked in and immediately replaced because of this plan!!!!

We have been really impressed with the Geek Squad product replacement! They have repaired the computer twice now at no extra cost for us!

I don't usually buy the protection plans, but with electronics I usually do. You never know what's going to happen, you may drop it or it gets wet. Having full protection is like having a safety net for anything that can happen.

I always buy the Geek Squad coverage with most items I buy from Best Buy. I know they always save my information in their computer without my receipt. They are very pleasant and always try their best to fix or replace the product.

I always buy the Geek Squad coverage with most items I buy from Best Buy. I know they always save my information in their computer without my receipt. They are very pleasant and always try their best to fix or replace the product.

The comprehensive protection that geek squad provides in the troubleshooting they’ve done for me in the past is unmatched especially when compared with other retailers in my area. I never feel nervous going to them with my issues because I always know I will I have that issue solved by the end of my time there.

I always buy protection plans when I buy electronics because I feel products are made to to fail lol

GREAT SERVICE. NO PROBLEM CHANGING IF SOMETHING WAS WRONG. NO HASSLES OR LOTS OF UNNECESSARY QUESTIONS. I VENTORY WAYS AVAILABLE IN STORE WHEN NEEDED REPLACING.

I love my geek squad protection plan if anything goes wrong with my headphones they replace them then and there no shipping to the company and waiting and waiting it's reliable cheap and so convenient get it it's worth the money

Every time I purchase something that’s expensive I’ll make sure I get the protection by geek squad. This protection takes care of me when something happens to my product.

These headphones are amazing. The bass is ridiculous. Far better than any other over ear headphones, including beats and bose in my opinion. Battery life lasts for weeks sometimes. Have owned for a year with no issues.

I’ve had to use this protection program at least twice on two separate products that I purchased from Best Buy. Saved a ton of money by spending the little bit extra at checkout to purchase this. This is a no-brainer.