Customer Ratings & Reviews

I always buy electronics at best buy their geek squad is the best I haven't seen any other electronic store with the warranty they offer plus they don't hassle you....WORTH IT!!!!

I purchased this replacement plan because the reviews suggested so. So far, I haven't had to use it, but better safe than sorry. I would recommend paying an extra $40 or so, rather than paying $250 for another set of earphones.

I Bought a pair of headphones and one of them started to go out and I was coming up close to 2 years so I went to BestBuy and sure enough I told them what's going on and they told me to get another one.

While I have not had to make use of the product warranty/guarantee, I have no doubts that should such a situation occur I would have no problems since Best Buy has stood by its product guarantees in the past.

I HIGHLY SUGGEST for everyone to purchase the two year protection plan. Ive replaced 3 of my ear phones and only had to pay 20 dollars for 100 dollar plus ear phones.

what I covered here - but if you spend over $100 I'd buy the warranty as it coverers accidental - if discontinued then you get newer version or full credit toward new purchase

Great service to add geek squad for all my helpful needs! They are fast, nice and caring!

Please get protection Because when you least expect that something will happen probably a month before it’s about to expire and you’ll be covered if you got this protection

This is by far the most reliable sound dock I have ever had. It producers great quality sound. I got this many years ago with my iPhone 4, I got the 30Pin to Ligthning connecter so I can still enjoy this great sound dock on my iPhone 6.

Husband would never let me get the insurance till one time we got it on an item of his. This item actually broke and This insurance took care of it with 0 questions asked, Awesome

It is always a good idea to buy the warranty coverage that is available. When we have to return something it is so easy to get a replacement. The customer service is always very helpful and have a good attitude.

I bought the 2 yr warranty on my jabras I bought last year and seemed like their was a issue with volume going down I returned them to best buy and got a new pair.

Geek squad has helped me save my Electronics on so many occasions! I bought new sound equipment and had issues setting it up. They helped me figure out where I was messing up.

I buy one of these with every pair of headphones I buy and its the best investment you can make. Their Replacement plans are the main reason why I keep coming back to Best Buy to get the vast majority of my electronics.

I am not big on insurance because there is always a gimmick. Best buy isn't one of them just dring your device and you'll get a bb gift card of the price you paid or you can get a new device and pay the difference i like that

This service is worth if if you get a small appliance. Its relatively cheap. If its broken just bring it back and best buy will issue you a gift card with amount you paid for.

Purchasing the Geek Squad program was a no brainer! Gives you an extra peace of mind knowing you will be covered if anything goes array with your product

I'm always happy to protect my gadgets that i take on the go with me. It's nice knowing that if something breaks you won't have to buy a new one. 16.99 for headphones plus 3.99 for protection is a lot cheaper than 16.99 times 2.

These are definitely the best pair of noise cancelling headphones I've used. They sound amazing and noise cancelling is equal to the Bose qc35 but with the extra features

I know some places have product replacements that aren’t worth getting but Best But is awesome! If anything went wrong I bring in store and let me trade for same item or something more and I pay difference.