Customer Ratings & Reviews

Number one squad. I'm so happy that I chose BEST BUY to purchase my merchandise. I got the best deals. I knew I wouldn't regret it.

I thought it would be a good idea to buy the protection plan because of the ease and convenience should something go wrong with my earphones. Being able to return them to the store instead of mailing them in is far better.

I stopped taking out service plans because I never used them as they were complicated and painful to use. The geek squad plan is simple you bring back the damaged headphones and get a new pair no questions asked

GeekSquad has helped me with being able to replace and fix most if not all my issues I've experienced with whatever I buy and its saved our wallets when we buy it on our appliances since now a days everything is made to break down

The geek squad 2yr extended warranty kicks in after 1 yr manufacturer warranty is over. There are many items bought that should have extended warranty just in case.

Product Replacement, the price was right and give me a piece of mind. I have not had to use it but have in the past for other product. No fess or heavy explanation. Well worth it!

you can't beat a company who will replace a product with few to no questions asked. They will even refund you the difference is the product is cheaper at the time of the exchange

geek squad is a hassle free insurance policy. They offer great coverage for any electronics burchased at bestbuy. Their repair or replace policy is great. Store credit is offered if the item can't be fixed.

I always pick up the protection plan for my electronic gadgets, I used it couple times to replace a defected Firbit Surge, bestbuy never give me any issue or refuse to replace them for me. Kudo for their customer service too.

Best buy offers the best protection around. Any time I've had an issue with any product they have been there for me. Thank you for making me feel like a valued customer.

Geek squad is the best protection plan that you can purchase so that you can protect your item. I may not need to use it, but it good to have just in case you might need it.

My boyfriend is always breaking his headphones so I always get protection plans for his. I buy from best buy all the time and I love their protection plan and it's always a reasonable price so it's definitely worth getting

I love the warranty on my Samsung headphones. I bought Beats and they can't offer a replacement warranty which I didn't agree with so I went with Samsung and received 2 year warranty which is great since I have kids.

I always add GSP to my purchases and its saved me a handful of times on things that have died and even things I have broken and gotten replaced. I highly recommend!

Great service, comes in handy, always a must when purchasing electronics, one of the products I bought from Best Buy had a faulty battery & geek squad replaced it with almost no problem, would recommend

I was always skeptical on extended warranty purchases. Now I will get one with every product. They really do back the product replacement for anything and everything.

Haven't had to use this but I've returned many things to best buy and it.has been a no haggle process. When it comes to buying electronics they are who I deal with

Best thing! They are the best and easy to work with. I have taken my UE Megaboom speaker back multiple times due to not charging or no sound, and the geek squad helped me find the item and replace it within minutes.

Will never purchase an expensive electronic product without having an extended warranty from geek squad. BB makes it so easy to replace your item if anything goes wrong!!

I always purchase a protection plan... It's just nice knowing that my devices are protected and can always bring them in for service as long as the plan hasn't expired.