Customer Ratings & Reviews

The GSP product replacement plans are WAY too easy. Product breaks, you take it in, they give you a new one or equivalent. I get it on everything I purchase at Best Buy, and haven't once regretted it.

Get it. It's so worth it! My printer never worked well but I just went with it until it completely crappwd out. They replaced it for free because I had the warranty!

This protection has saved me from spending another $130 on headphones. My other pair broke, I stood in line for 5 minutes to tell them that, and all I had to do was go and pick out another pair! Easy and worth it!

I love the people from Geek squad. They always have the right answers amd will help you at any time.. i love their insurance because if it doesnt work they will replace it easily no questions asked

I haven't had any issue with geek squad. They are true to there warranty. Of they can't fix it they'll give you a new. Love them. Only reason why I get all my tech from them.

It is great to have this just incase anything happens to it unexpectedly. I have had headphones in the past where one ear piece went out and had to buy a brand new headphones for full price. With this you don't have to.

Purchased this with my bluetooth headset, and it was well worth it. I've had to replace it twice already because one side stopped working. Didn't cost me a dime extra to get a new pair within the same price range.

I began having problems with my microwave so I called to have it serviced. The agent did a wonderful job, very professional. I am very impressed with their service.

Highly recommend people buying Geek Squad Replacement plan. Best buy will replace your product or give you a gift card.

My son has been able to benefit from the geek squad 2 year replacement for at least two separate occasions, I love that I did not loose money, but actually gain money!

It doesn't cost much and the product replacement has saved me a number of times when technology fails within less than a year. It's cheaper to pay a little extra for insurance then it is to replace the product in full

Happy i bought this as a extra sense of safty and protection for my portable speakers. Alsos good to know that if something goew wrong that it will be covered

I bought the 2 year warranty on earbuds as often the wire breaks when using any headphones or earbuds over time. I was told if the product breaks they will hand me a new one off of the shelf, so totally worth it

If you are buying anything expensive, I would definitely recommend purchasing the product replacement package. All you need to do is bring it right into the store and the geek squad will take care of you. This is a must!!

I'm happy with the coverage provided, but the price seemed a bit high - $10 for a $39 speaker, or 25% of the purchase price. It provides peace of mind, which is important in this "Made In China" world we live in.

My LG Tone Headphones stopped working. Took them back to Best Buy under 2 Year Geek Squad Product Replacement Plan. Return & Replacement was taken care of quickly & efficiently. No Hassle Replacement, thank you!

This is always a great service to have . I have it in my iPads and tvs. They really do know their stuff and help you out a lot. It’s worth getting the protection

Any time I have purchased Geek Squad service it has paid for itself in the end. So far, haven't had any need to use them this time. But if I do, I know it will be worth it!

I would recommend that everyone get this protection plan on any product that they use regularly. I have had this plan on many items before mainly on video game consoles and accessories. Every time it has paid for it self.

I always get the warranty it has helped me when my daughter has dropped or broken or earphones I was able to get a replacement a lot of times at no cost and if I did have to pay the warranty only was 2 to 5