Customer Ratings & Reviews

Geek squad helped me with my speakers when I could not get it to work. They helped me set it up through my phone and now I am able to work it hassle free.

I have teenagers boys , who are constantly on headphones, this plan worked great, because I was constantly having to replace these headphones, but with the warranty coverage , they just replaced the item.

Always a beneficial service! Anything wrong and you can bring back for exchange or refund and avoid going thru tedious manufacturer warranty.

I use my technology as a home office and I put a premium value of the working availability of all my technology purchases through Best Buy and it has helped me tremendously.

My headphones failed due to sweat infiltrating the ear buds. I heard a crackle then no sound and would not power on. Took the item to the store and within 10 minutes I was on my way with a brand-new replacement headphone!!

I bought this with some wireless head phones. I had a failure with them and they were quickly and easily exchanged for me. I'll see how good this is soon as I need to use it again. We'll test it soon.

My desk top computer needed attention. It was trouble shooter to fix it. A new computer was needed and was replaced by an. IPAD could be taken while traveling.

The Geek Squad are great smart people who knows all my electronics needs what ever it is. It doesn't matter what the problem is they are always there to help.

The staff is always so accommodating whenever I come in to replace a faulty pair of earbuds. Don’t purchase any wearable tech from Best Buy without Geek Squad protection. It’s totally worth it.

I’ve always gotten the geek squad product replacement plan but never have had to used it. Everything sold at Best Buy is the best and their ain’t really no replacement needed but I always get this just in case

I absolutely believe these programs are essential when purchasing heavy/daily use items. Especially when they contact your body (mine were headphones). Three times this year alone it has saved my butt and my wallet.

I would recommend this Geek Squad coverage on every purchase, just in case something happens. Regardless of the instance, they will fix it or replace it for free! Its ultimately cheaper than buying something brand new!

Highly recommend to add this Protection Plan in your purchases. It will give the peace of mind every body needs knowing that your product is covered! I just recently used to replace my new headphones...

Geek squad is the best. I used this for my Bluetooth that seemed to break every 6-8 months and each time I was able to get a new pair and just pay fo9 a new warranty ($9-$14).

No matter what I purchase from Best Buy, always get the squad protection it is well worth the money. Never had a problem with replacing items since it covers accidents. Dropped a tablet once, replaced with no hassles.

I opt out of most all warranties. But Best Buy's warranties and geek squad service are no hassle and I get them most every time. . They actually do what they say. Best warranty for quick replacements and hassle free.

Haven't needed to use my warranty yet and I hope I never will but I have used a best buy/geek squad warranty in the past and they always hold up their end of the deal.

I have always purchased the Geek Squad Protection on my devices and several times I've had to use it. When you do have an issue Geek Squad is very professional and reliable.

I have all my gadgets and PCs covered with Accidental Geek Squad Replacement coverage. When I have had to use the coverage, if the items was not repairable, I was able to replace it with an equivalent item.

Being that this replacement guarantee lasts for two years I think it is absolutely essential for any purchase over $100. I haven't needed to use it yet, but having this guarantee has lead me to use my product in a more robust manner than I would have had I not purchased this. Do yourself a favor and get this insurance!