Customer Ratings & Reviews

I don't always purchase extra warranty, but for somethings, like headphones, it's worth it.

Very helpful and fast service. They resolved my issue quickly.

They handle my problem quick and efficient service

Great plan for replacement when the need arises. Will always buy

Good service, liked the services, the they are very professional

Purchased my first set four years ago and have stuck with them and they stuck with me!

I have used my insurance before and i've got my replacement immediately, with only basic questions asked.

The Geek Squad provide fast and great service. They also follow up with you if needed

Like most people who make a significant investment in purchasing a new laptop, I figured getting an extended warranty would be a good idea. I bought a Dell, which overall I'm happy with. Someone has to make up the negative percentages and it was my time. The solid state hard drive on my laptop died. I contacted Dell and they were fantastic and were ready to send me a replacement drive. Something in the back of my mind told me to check with Geek Squad before I proceeded. Good thing I did. Regardless of the fact that Dell was okay with me replacing the drive myself, Geek Squad said they've void my warranty if I did. I ended up having to give Geek Squad my laptop and they sent it out to a "repair center". They turned it around pretty quickly and it's been working well ever since. I just wish they had been more accommodating in regards to allowing me to replace the hard drive myself, which would have cut down the amount of time I was without my computer.

Great item . Good price, Good quality . Thanks I’ll

My Bluetooth makes it conveint for me to have mty hands free. The warranty is great to have

Basically insurance that the product warranty doesn’t cover.

I added this insurance for back up. Best buy will exchange even the ear cover is broken

I must say this is good camera for the price and the pictures came out clearer than you would imagine.

I bought Geek Squad Protection for my router wifi.

Happy that I got this coverage plan because I ended up needing it! Worth it, trust me!

I've had no trouble when needing replacement items. I wouldn't purchase anything without one.

my first pair of these headphones only worked for a year, so this is great insurance

I have not needed it yet. I hope not to need it, but will post again if I have any issues.

Used it multiple times on last pair of headphones and they replaced them multiple times.