Customer Ratings & Reviews

I've never been a fan of getting the additional coverage. After wishing I had it to exercise on a recent purchase - I'm now going to get it every time.

Definetly a must have, I soaked my first pair in the back of my truck while going through the car wash. Went into the store and paid about 20$ to get another pair!!! Much better than paying the full retail price of it

Geek Squad extended warranties are excellent. When my devices have had any trouble within the warrantie's life, Best Buy has replaced them swiftly. I would recommend purchasing one if your device is $100 or over

Having this makes it easy to deal with issues after purchase. I am able to schedule a drop-off appointment online, which helps to avoid the long lines in the store. Great product when you have young children and costly products!

One thing I love bestbuy for is the geek squad protection service. I love the fact that if I purchase a product and for any reason it starts malfunctioning I am able to get replacement... thank you Best Buy!!

At Best Buy I am certain that my product will be replaced if it's defective specially since I don't have a lot of time to be dealing with other stuff. Very satisfied so far

I love Geek Squad and the protection I get from it! It you want to make sure that you are covered and that help is just a chat away...go for this! It’s a sound decision.

I had this plan and it works very well I had earphones and whenever they’re broken I just return it to the store and they would replace them no question asked.

This is a great product but it can get messed up easily because of wear and tear. I always buy the 2 yr protection. Spending this saves you money. Just incase something happens to the product you can get it replaced.

The geek squad protection plan provides the peace of mind if anything goes wrong. Usually I do not buy the protection plans but the price was very reasonable..

Had bought the warranty on my first set of headphones. Was a little hesitant at first but good thing I purchased it as one side started goingeled out. Went to bestbuy and was sreplaced for free, worth the piece of mind.

Always a great deal!! The Best Buy rewards program is always taking care of me anytime I’ve ever had an issue. I always make sure to buy the protection plan just in case and if it’s paid off numerous times.

Until you have the need to return an item you won’t know , but when you have send item to manufacture and deal with the hassle it becomes a wash, pay for the warranty

I normally don't go in for extra warranties and contracts and insurance and all that but we Best Buy I know that they stand by their word and it just gives me peace of mind knowing that I'm covered.

Great tv and excellent service. Low price , on sale and had Best Buy install and it was professional and saved me the tears and frustration of doing it myself.

I have not needed to use the warranty, but the piece of mind knowing I am covered is worth the expense. I love my blue tooth product and knowing it's covered in the event it stops working gives me peace of mind.

I've consistently been purchasing the geek squad plans for my electronics (LG Bluetooth neck earphones) which I have needed on two separate occasions. Just take the electronic back and get a new one! Easy-peasy!

I got these to cover some bluetooth headphones and of course the went bad in the first month, took them back no receipt they looked up my member number found the purchase exchanged the product with no troubles.

Walk in with a broken item, walk out with a new item. People complain about what Geek Squad does and does not cover. It's insurance! Overall I like having the peace of mind that if I have an oops it will get fixed.

Product replacement is great, after a year or two some electronics just don’t function properly anymore with this you can replace them with new items that function properly.