Customer Ratings & Reviews

I would not buy anything I consider expensive and not get the extended warranty. I have used the warranty for other items I have purchased and it is pretty good.

Having teenagers They are always on there earphones they leaving Everywear and sometimes they would loose them. But Now that they have the protection plan from Best Buy. They no longer want to loose them.

Had some questions about my new purchase and was glad I had someone to call and answer those questions. Very helpful and polite and did not make me feel stupid.

Just walked in the store and they replaced my ear buds no questions asked. Great addition to have for products.

Bought the warranty for my Jawbone Bracelet and it has come unhandy repeatedly. The reason is that the bracelet broke like 3 times and all you do is bring it in to customer service and they replace it for you. Quick and easy

With electronics these days you cant go wrong with purchasing some form of insurance/replacement for your purchase. And the cost is minimal for the ease of mind.

I bought these for my daughter to listen to her iPod the sound was excellent but one ear stopped working after a year good thing I had the warranty they were replaced with no problem thank you Best Buy

Bought this to insure ear buds. Haven't need to use it yet but I've had to have several printers replaced and Best Buy gave me a new one each time without a problem.

I have had several questions answered & problems solved & programs installed throughout the several years I have had the Geek Squad Service program--wouldn't be without it!

I buy warranty for most of my stuff. And geek squad’s replacement warranty is by far the best. I never get a hard time when I need to replace something I bought.

Anything digital or highly technical I would definitely get a replacement plan if best by offers that. Always recommend product replacement plan

I was very happy and glad I purchased this 2 yr replacement warranty. It was quick and seamless when I had to return a defective pair of headphones. No hassles.

I am happy that I haven't had to use this at all because the product I purchased works great though I love the security of having it and knowing that if anything goes wrong I can bring it in to the store for help.

I always the geek squad replacement warranties and have never been disappointed. They are very helpful and will replace your expensive electronics if needed hassle free.

I always love the geek squad protection. I highly recommend Especially if it’s going to be something expensive and you are worried about it. It is definitely useful for those unfortunate incidents.

If you have ever bought a pair of headphones or earbuds and had one side die on you, this is the product for you! I always buy this product on anything you wear. Especially if kids will be around it or using it.

Definitely nice to have a gig squad they walk you’throuhh anything! They talked me through how to tear all my speakers to each other and very precise detail!

I Bought sony headset and it was damage broken by accident . Bringing back and they give me a new set with no question ask.

I bought the extended warranty because Best Buy is always so cordial and friendly if I ever need to make a return. Well worth the price in case my favorite items have problems - I can return for a full replacement.

I always purchase extended warranties with the worry that they will not be honored if I return a product. Not Geek Squad. I returned a product and they gave me no trouble. I received a new product shortly after.