Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 8391 reviews
(8,391 customer reviews)to a friend
Rated 3 out of 5 stars
Ok
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer still has its moments when it wants to work right
This review is from 2-Year Geek Squad Product Replacement
No, I would not recommend this to a friendRated 3 out of 5 stars
It’s fine.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is nice for if something breaks or stops working.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Never used it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have yet to use Geek Squad for anything I've ever bought it for, so I can't rate it.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Haven't used it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't used it and it seems unlikely to be needed for the headset I bought it for.
This review is from 2-Year Geek Squad Product Replacement
No, I would not recommend this to a friendRated 3 out of 5 stars
Not that important
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Depending on the brand you are buying is not important to get the geek squad.
This review is from 2-Year Geek Squad Product Replacement
No, I would not recommend this to a friendRated 3 out of 5 stars
Ok headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They do the job but pickup allot of background noise. They work great if no one is around you.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 2 out of 5 stars
Meh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not a replacement plan truly. My earbuds broke but since I bought them on sale I had to pay the price difference between what they were charging now and what I paid for them before getting a new pair and they charged me sales tax too.
This review is from 2-Year Geek Squad Product Replacement
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hello marigold – as long as you were exchanging the earbuds for the same product, including model number and color, it should have been an even exchange. If the color or model was different, you would be responsible for paying he difference in price. If everything was the same, please reach out to a manager at your local store to discuss this.
Rated 3 out of 5 stars
Replacement Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed this was taken away in regards to Beats headphones. It was a great program.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Buy the GSP
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy GSP no matter what You just gotta do it
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Production plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love best buys protection plans, and i have no problems when i need to use it
This review is from 2-Year Geek Squad Product Replacement
No, I would not recommend this to a friendRated 3 out of 5 stars
wonderful help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i had an issue with a product i bought, and they were able to resolve my problem.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Saved me money but I had to buy again for more?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I guess it's just a one time use. Had to buy warranty again and for more money.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Haven't use yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.can't really give a review. 8 haven't use them yet.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
First time purchasing product protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first ordering Geek Squad protection. So I can't really give a review
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The problem is if the product is lost or stolen the warranty won't replace it
This review is from 2-Year Geek Squad Product Replacement
No, I would not recommend this to a friendRated 3 out of 5 stars
2yr warrenty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.haven't had to use the 2 year warranty yet. hopefully i won't have to.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 2 out of 5 stars
Wouldn't get
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would not advise getting the two-year warranty, do this fact that it's a prorated warranty and you wind up paying half the value for a replacement item
This review is from 2-Year Geek Squad Product Replacement
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thanks for sharing this with us. I apologize for any misunderstanding you had. It's always frustrating when communication falls through. If you have any questions or concerns, we'd be happy to help you out. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778 if you need assistance.
Rated 3 out of 5 stars
Good coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Better than nothing, I can replace the item if something goes wrong.
This review is from 2-Year Geek Squad Product Replacement
No, I would not recommend this to a friendRated 3 out of 5 stars
First time at buying insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My first time buying insurance for a product. Hopefully won't have to use it
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Good coverage on product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stays by my ear while I work out...clear sound and comfort to wear
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friend