Customer Ratings & Reviews

Can say enough about the Geek Squad proctection plan. I almost always get it and when I have had to use it Best Buy always has honored it. This is well woth the money and BB makes it hassle free.

This is an absolutely must have. As you know we are using our electronics more often now. You cannot take a chance that it will get damaged. You need this!

I had to return my Sony srs xb32 due to a buzzing coming from one of the speakers. No problems replacing it with another.

Pay upfront for your device protection at Best Buy if your product becomes defective or broken they will replace it at no charge and will even let you pay the difference for an upgraded device. It's ahhhhmazing!

We have been with the Geek Squad several years now and they are always available to help when needed, they installed all the equipment in our computer room. great guys.

Geek squad warranty is a life saver. Damage to my headphones has not been an issue as the Geek Squad warranty has enabled me to replace or repair multiple items when they have succumbed to wear and tear.

great item been looking for something like this for a long time now finally found it... price and performance has no comparison to any other brand.

There protection plans are the best. I've put them on every thing from my head phones to my soundbar. I learned the hard way when my tv went out & had to spend money to get it repaired. BUY THE PROTECTION PLAN!

I would always recommend getting the geek squad extended warranty it usually pays off if something goes wrong most of the time they are very cooperative!

I'm officially a Geek Squad groupie! They helped with my laptop, tv and software questions. Only downside is trying to reach customer service by phone. Much easier online.

I tend to use this plan a lot for my head phones being wear tear by 2 years is over your product is probably broke n can be replaced.

I'm typically not a fan of service agreements or extended warranties however, this is well worth the money. No hassle...no funny faces...just bring the defected product back and they will replace it. I love it!!!

If you buy and expensive item from Best Buy that has a high risk of damage — say, Bose headphones — it's best to get the extended warranty. I've even purchased it for cheap Sony headphones in the past and it was very useful.

Geek Squad generally does a good job when needed, I think it's a smart idea to purchase it with electronics just in case. Especially if you want to keep it long term.

The agents help online by remote control on your PC to get help you with the problems you have with PC. which keeps you from taking it into store to get your pc fixed.

Geek Squad has replaced calling manufacturers for me. It's too easy to just take something into the store and replace it there, compared to hassling with the manufacturer. Well done Best Buy.

Called Sony, it was going to be a hassle going through them. Took my earbuds in, instantly swapped out for a brand-new pair. I get protection on everything I buy, and I've never regretted it.

I have purchased a Service Plan from time to time and feel for the most part it is worth it. When something goes wrong with the item, Best Buy just replaces or gives you credit to replace with an updated item.

Always a fan of the service. Best Buy has the most awesome service when it comes to warranty. Never hesitate when getting the warranty.

Great headphones so worth protecting. Came in a few days after purchasing to add this item onto my order. Didn't have my receipt put customer service was able to look it up and add it on in no time flat.