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  • Front. Geek Squad® - 2-Year Geek Squad Product Replacement.
  • Alt View 40. Geek Squad® - 2-Year Geek Squad Product Replacement.
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2-Year Geek Squad Product Replacement

SKU:
9998493
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Customer reviews

Rating 4.8 out of 5 stars with 8391 reviews

Rating Filter

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 400 Showing 7,981-8,000 of 8,391 reviews

  • Warranty for headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if needed but it was safe to do it. Probably not needed for this.

    This review is from 2-Year Geek Squad Product Replacement

    No, I would not recommend this to a friend

  • Good one time only insurance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new ear buds went bad after only 6 months! And now I find that although my buds was replaced, the 2 year insurance doesn't cover the new ear buds! If I had known this, I would have have bought them somewhere else. I paid way too much for just 6 months of insurance! And now Best Buy won't let me change my review of the ear buds. This is the review of the insurance!

    This review is from 2-Year Geek Squad Product Replacement

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Ken. Thank you for taking time to share this with us. I'm sorry to hear that the earbuds had issues so quickly. We appreciate the feedback as this can help us improve our services for the future. We hope you will give us another opportunity to better serve you in the future.

  • Good sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality, easy to operate, comfortable to wear.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Never used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I heard good things about this service however we never used it.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is very responsive to repair or exchange products.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Great service to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will definitely come in handy if anything happens to my Beats headphones

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love when it breaks I can get a new one, no questions asked

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • GOOD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD SERVICE - GOOD SERVICE - GOOD SERVICE !!!!!!!

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • never needed it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wonder if it was a waste of my money, havent needed to use it

    This review is from 2-Year Geek Squad Product Replacement

    No, I would not recommend this to a friend

  • Idk

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had an issue with my speaker to use the warranty

    This review is from 2-Year Geek Squad Product Replacement

    No, I would not recommend this to a friend

  • Can find same product for much cheaper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a runner and I need comfortable earphones for short and long runs. I'm not super particular on the sound quality. These hurt the inside of my ear and the around-the-ear didn't feel right. I returned them for a $20 pair that does a better job and offer the same sound quality.

    This review is from 2-Year Geek Squad Product Replacement

    No, I would not recommend this to a friend

  • .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mmmm I never used myself but I think it help so I recommend

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Simple product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this earpiece looking for something different, I was used to the circle which was awesome. This product,it was annoying. It kept sliding around on my neck. It was also annoying trying to place it in my ear whenever I received a phone call. I returned it after 2days.

    This review is from 2-Year Geek Squad Product Replacement

    No, I would not recommend this to a friend

  • Helpful to have

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my headphones die and the plan kinda worked out.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Only effective if product fails

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased due to easy replacement experience in the past.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • didn't cover what is most likely to break

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read before you buy and don't just listen to what they say. sadly, the one thing that should be covered, (broken screen) isn't.

    This review is from 2-Year Geek Squad Product Replacement

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us. I apologize about the misunderstanding. It's always frustrating when communication falls through. We'd like to know more and see if there's anything we can do for you. If you'd like to, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Must have for protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to replace my JBL product at this time.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • withe ear pods

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase 2 of this pods and I try to get a replacements because they got broke and at the store don't want to give me a new ones . I don't understand wy I paid the protection for nothing its a shame that is some way to still the money to the clients

    This review is from 2-Year Geek Squad Product Replacement

    No, I would not recommend this to a friend

  • Wish it covered lose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection does not cover if you lose them. Bummer

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • not sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have not ever used it at this time will have to see

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend
Page 400, Showing 7,981-8,000 of 8,391 reviews
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