Customer Ratings & Reviews

These things really sound good and you cant hear anything around with them but what you are listening to. I bought my wife the higher end Sony one which are really great also but they did cost 4 x as much. AT this price point I don't see how you could get any better.

I must say I never had to use this service but still glad I got it.

Geek Squad is always professional and efficient. Their protection plans are ALWAYS worth it.

Getting geek squad for the altruek transmitter is a must. The product works great by plugging it into my bedroom's 3.5 AUX port I can watch TV late at night with full volume and Bluetooth quality without waking my. However first one died after about a year of use so it is worth the extra few dollars to get it replaced.

It was great when ever something came up or went wrong the geek squad handled it. No problems

Good sound quality and comfort . Got them as a gift for someone and used them sometimes myself . After having them a few years they finally broke on one side of the earpiece.

I trust geek squad with all my computers and other electronic devices!!! They are very professional and always get the job done!!! It is so worth the money! I highly recommend it to anyone!

Definitely a worthwhile investment, and it is not even steeply priced. In the off chance you get that defective Bluetooth device with the button that starts acting up, BestBuy exchanges the whole thing for no additional cost. I'm happy w my new device and even bought the protection plan again.

Any Protection Plan is always worth getting for any item at BestBuy.

Having this 2 year Geek Squad Product Replacement Plan has helped a lot.

Ita small but thw apund quality is perfect i loved this littlw speaker it was life in my home

considering it is a total replacement, meaning you would get a NEW product if the previous one fails there's no reason not to get it! Even if it isn't in stock you can still get a store credit too. It's better than paying the huge amount all over again for a new pair!

Personally if I am buying something for 500+ I have to get protection. Even for items that are just 50$ because if you think about it sure its 20 30$ but buying a new item again is 50 or 100$. At least if you dont break it you know you were protected the whole time.

These speakers sound are good, I am also pleased that it has sub woofer output for the bass. For low volume use you do not need sub woofer. It can hit low end fairly well unless you really want fuller sound like me. I take one star out because of cheaply made remote control and no headphone output.

Purchasing a warranty is a must as accidents happen. Great service when warranty is applied as I received a brand new unit.

I have to give Best Buy 5 stars for their protection plans because I can always go to any store in any state without any hassles. The replacement plans are always affordable and I don't have to go through a third party or be on hold for several hours. Great Job BEST BUY!!!!!

It is always nice to have extra protection and having The peace of mind that goes With having the extra protection

Very friendly, and very helpful even if you don't have the services. Thank you

The geek squad has great customer service and I highly recommend them.

If you're going to spend a good amount of money, you might as well spend the little extra for a protection plan. I bought Beats headphones and they got broken. They were replaced for free, I just had to buy another 2 year plan. Well worth the extra money!!