Customer Ratings & Reviews

If you're going to spend a good amount of money, you might as well spend the little extra for a protection plan. I bought Beats headphones and they got broken. They were replaced for free, I just had to buy another 2 year plan. Well worth the extra money!!

Of course I'm going to get the protection plan. Some folks think it's a waste of money to get this because if you take care of your product, you don't need it, but it's better to have this and not need it than to need it and not have it.

First time I bought this and could not expect a better thing to buy approx 15% of the cost and you are safe for next 2 years. I would advise everyone to buy this and get a great Best Buy service. It is much better than any Insurance.

My phone screen broke after I dropped it with cover on bought at the same time I bought the phone. The phone was replaced.

I am greatful that I always chose geeksquad and their service is simply awesome.. I happen to go to geeksquad several times and they are very friendly and identifies the issues very well.. Solutions are provided in no time too...

Headphones give out, it's one of those sad facts of life but with this protection I don't have to worry about that anymore. It's also connected to my Best Buy card so I don't even have to remember where I put the paperwork!

We decided to purchase the 2 yr Geek Squad Product Replacement plain because you just never know if or when something could happen to your purchase. And it's such a small amount to pay for the feeling of protection.

I always purchase Geek Squad protection, sometimes even extended packages. Knowing that some Bluetooth headsets are susceptible to sweat/water damage, I was definitely looking to include additional protection for mine.

The bestbuy warranty on staff is one of the best on the market. When you need it, it always works and without any problem.

This program gives you the assurance that if your product fails give you the opportunity to choose what you reempolacen new or choose another that you always want and wherever the same price or pay only the difference.

Geek squad as been great for products i have purchased if i had a issue with any of them they were replaced or fixed promptly.

It's good to have this plan, because it's inexpensive and almost certainly going to be necessary in the case of earbuds. You can always count on your earbuds short circuiting eventually, so this plan does the job.

It is great. It is really great. Geek Squad is great.

Geek Squad warranty is a good program -- I've gotten it on multiple TVs and a couple Bluetooth speakers -- never a problem exchanging -- store always either exchanges straight across, or gives me store credit

This is by far the most convenient as easiest warranty to invest in for technology accessories because I've had several LG tone infinims fail on me. This allows me to walk into store and exchange real easily.

Great quality worked well would recommend 10/10 would

You never know when accidents or incidents/issues can occur . Great to have your back covered .

They got you covered. My wearable device kept messing up, they kept replacing it. Thanks for taking care of this.

Excellent costumer service and professionalism five stars

Have never had any issues with the geek squad service.