Customer Ratings & Reviews

I went to exchange the earphones for my son, and had no problems. The warranty is really great for unexpected accidents. The staff was amazing and very helpful! I love shopping at Best Buy!

I pay for Best Buy’s Geek Squad for one and only one reason: to be able to return and exchange without questions whatever I purchase with this optional coverage added.

i would never purchase something expensive without insurance. This protection gives you piece of mind and if they can't fix it they exchange it. Definity recommend.

the squad always comes thru for me and help me with my products. I was able to exchange my earbuds for something more fitting and they truly care about my experience

Pats for itself very well. Especially because these ear buds give me a fit but are the only ones that written for my lifestyle and ear size

This holds manufacturers responsible for defective equipment. If I return it, Best Buy also asks for credit and the producer suffers! I will always shop at this place because of the warrantee they offer!

Warranty an help is always a good back up. The price pays for itself while having no frustrations an always a customer service rep at least to discuss the issue.

Make sure that when purchasing the description says replacement and not extended repair. The replacement is quick and easy. The repair they have to send for repair.

They really do help a lot, especially when it comes to exchanging and replacing my device when it finally meets it's demise. Recommend to anyone that plans to use something for a good while.

So very happy when I found out my iPhone screen was still intact and it was the screen protector that was cracked...elated and over the moon happy!!!

I get the Geek Squad plan on most items that I get at Best Buy if it is over $100 or something I think may break in a year. It has saved me many times.

I purchased 2-Year Geek Squad Product Replacement for Bose speakers and was proven helpful to get replacement when the speaker performance was gone down. Great service , no questions asked and quick support !!!

ESPs are hands down the best investments you can make with Best Buy. It certainly beats buying a new device when it goes dead. I would definitely invest in an ESP before even investing in a case.

When needed, the extend warranty from Geek Squad is great. Granted, not all things need warranty, but if needed, it’s well worth it. No questions asked if any issues.

Most warranties I pass on as it is difficult to deal with them. Geeksquad offers a wonderful and very easy service. Have purchased on multiple products and I am very happy with services.

I would not want to go with out it. I have already used this. I can also use this for any of my devices

I got these for my Jaybird wireless headphones. It's my first pair and you never know what may gone wrong. It's nice knowing that I have something in place in case I'm outside of my manufacturer's warranty.

I don't buy any headphones over a certain dollar threshold without the Geek Squad protection plan. It covers everything, including wear & tear on the product. No questions asked replacement.

I never get warranties because they are usually a hassle. Best Buy is hassle free, just you have to see if they can fix the TV first, which may be an inconvenience for some, but better than coming out of pocket!

The two year replacement warranty offered by Bedt But is really the best. It's no hassle. If anything goes wrong with your item purchased they replace it no questions asked. This is why I love to shop here.