Customer Ratings & Reviews

I feel that Best Buy has the best insurance plan. No hassle, no interruption, if your item is defective they will replace it on the spot. Best insurance policy ever

Always easy to deal with Geek squad. I have had to use the service in the past a few times. Friendly phone service and in home service.

Geek Squad protection is the best protections service I have ever since or heard. I have no issues and problems with it service. I believe no competition for this brand. You can connect with real people in person.

If you buy headphones, I Don't know why anyone wouldn't get geeksquad squad protection with it. For a fraction of the price of the headphones, you can get it replaced if anything goes wrong with it.

I love the fact that if anything happens to my product, I can go to Best Buy and they will help me figure out what to do, or swap me out my product for a brand new one.....well worth the money to me!

Great service - I never thought I needed this but glad my hubby made sure we got a warranty b/c it def worth it for all the devices we needed help with.

I would really recommend purchasing a protection plan for any product you purchase at Best Buy. The store takes care of your products then and there if there are for any reason any failures!

geek squad protection comes through for me 9/10 times. Definitely worth the purchase if you use your appliances regularly!

Is the best warranty around. When you need it, just bring your product back, no question asked, no shipping, no waiting, no hassle. I love it. I get warranty for all my products, worth to pay the extra $$

Product is great, don't expect high fidelity with these headphones. There more like for being aware of you surround when running or any outdoor sport. It was a great buy for me for what I use them.

I HIGHLY RECOMMEND ANYONE PURCHASING ANYTHING ELECTRONIC AND EXPENSIVE TO COVER IT WITH THIS SERVICE TO PROTECT THEIR PRODUCTS!!! JUST CHOOSE TO NOT LOSE!!

you can't go wrong with the geek squad service for small item that are prone to get damaged, i get this service every time.

I love Geek Squads service, I purchase a warranty for everything I buy, so I don’t have to pay out of pocket repair fees or charges

Best Buy offers the most value for insurance on your investments. I had a tv fail twice within the warranty period and Geek Squad fixed the issues, no problem.

My earpods always seem to break after some time, so i'm glad I have this warranty to replace it instead of paying full price.

This is worth purchasing for sure. I have used this service many times. If you purchase a bluetooth headset you will need to purchase this just in case, like mine, they continue to stop working!!!

Love the geeksqaud nothing bad to say here. Always helpful only thing is need to make sure you are not in hurry because might be in line awhile they give everyone respect and do not rush them away

This is extra security for technology although it's mostly durable. You'll never know when a machine will break down. It pays to have backups.

The replacement plan is great! My Husband Would let the Grandsons (Babies) Pull the earpiece and then have problems. But We had no problem returning and paying for the new plan. New headset.

Anything I buy at Best Buy ,I buy the geek squad Plan. They have the best service plans on the market. Have been. Buying the service plan for years . Love it.