Customer Ratings & Reviews

Love the greek squad product replacement. It helps me out when I do something stupid to my headphones- like washing them.

Not every item needs Geek Squad but when an item has a high potential for breaking down or getting damaged the protection that Best Buy offers is totally worth it.

Not every item needs Geek Squad but when an item has a high potential for breaking down or getting damaged the protection that Best Buy offers is totally worth it.

Sorry haven't needed to use yet. But I go thru earbuds so often cause one side always quits I thought I would get this time. Of course these buds will probably last forever. But it's peace of mind, I guess.

I have insurance on a few things t.v. cameras,drones.desktop and laptops. The only thing I ever had to bring in was a go pro after it kept freezing. And it was a smooth transition to get a new one.

Great service. One time my headphones stopped working and geek squad replaced them for me. Great service to have if you need service on your merchandise.

Seemed my products broke down just days after the warranty passed. I have saved a lot of money by spending a little more for extra coverage for breakage.

I like having Geek Squad. Ive had to turn around and use it and it covers everything usually. I recommend getting geek. You never know if you'll need to use it!!

We purchased the 2 year warranty on our sons product , which was an excellent product but we had an accident and had to do a return/exchange and it was easy as 1-2-3 with this warranty!

Headphones failed to work after a few months. I was happy I purchased the extra protection. There was no problem swapping them for a new pair at the store. Well worth the cost of the insurance.

Replacing my son’s headphones was without headache, which is nice when facing damage of an item. Thankful I purchased the protection. It was well worth it!

The saying goes" you always hope you won't need it, but if you do.... you are sooo thankful that you have it when you need it". Thank goodness for Geek Squad. You Guys are Awesome. Thank you.

Samsung does great on warranty issues but it's still a trip to ups and up to 2 weeks w/o your product. With this I roll into best buy & bingo there replaced.

I believe that you can no longer have this coverage for Beats headphones because they are owned by Apple but when’s i hand ot back in the day it was pretty easy to just come in and get them replaced if they could not repair them.I almost always get the insurance just to be on the safe side.The geek squad folks are pretty nice and attentive.

I love the idea that you can buy a warrenty on any thing from best buy and then if anything happens to the item, they will simply change it for you.

This plan helped to replace a pair of earbuds that went bad and I'm so glad I had it! Helped replace something I rely on daily

I purchase the protection plan on all electronic devices and almost everything I purchase. It helps me keep my devices and products protected.

The staff was ready to assist and provide great customer service when I come in with my concerns and made sure i was a satisfied customer leaving the store

I like Geek Squad! They are very knowledgeable. I like having the extra protection just in case of something happening like normal wear and tear or accidents.

I love the product replacement plans. They sure come in handy to help when there is a problem with a product. I have never had an issue with Best Buy replacing something that was covered under this plan.