Customer Ratings & Reviews

Geek Squad protection is something you should purchase. I normally purchase the protection when I buy things from Best Buy as an insurance policy.

This helps for piece of mind when making a good investment. Hoping to not have to use it, but it seems to offer good coverage.

I haven't used the warranty for the Blue Buds, yet. But I have for other devices, and their customer service is excellent. This is a must for portable devices.

These are always handled with professionalism at the local Best Buy if I have to return. No questions asked other then what is the reason for the return.

It’s good to have geek squad don’t matter how many years it’s always good to have a protection plan on your devices if they ever break down or break.

I had no idea of any replacement plan offered for headphones until the the lady from the store told me. I just think it's awesome because not having to pay for them again is a way to save $.

I would recommend buying the warranty package. Came in due to defect and exchange process was fast, easy and simple. Free even exchange. You just have to decide at that point if you want to buy warranty again.

I got the 2 year product replacement plan because my child keep buying cheap headphones so i got her a good pair and the insurance. Have not had to use it yet but it cost next nothing so i'm good

It's definitely worth the cost! Earbpeice fell of my sony noise cancelling head phones. Took them in and got them replaced plus they were on sale so I received a 96 dollar refund in a gift card!

Worth paying extra to have geek squad protection plan. We do not leave Best Buy without getting geek squad when we purchasing expensive electronics.

Have the protection on my galaxy buds plus in case of any damage, it's not expensive. But you need to invest for two years. It's a must get for electronics.

Love the fact they offer you this service when first purchasing because you never know what can happen. And this service is needed.

Glad I got this for dad. From the constant pulling of the earpiece , the cord got messed up and there was no audio on that side. Thankfully we were able to get the unit replaced through warranty.

I have used my coverage on electronics more often than not. I don't trust electronics and Best Buy has good coverage without hassle. Just keep ALL products boxes and accessories and receipts!

I highly recommend this product replacement plan. Anything can happen and you'll be glad you purchased this to replace the product you purchased.

I highly recommend this product replacement plan. Anything can happen and you'll be glad you purchased this to replace the product you purchased.

The geek squad protection is a must have for your gadget. They are great about getting a replacement if something goes wrong with your item or your like me and just accident prone.

This is the best service plan available at Best buy! I highly recommend getting the service plan for any device that you buy that you fear you might break.

I trust the Geek Squad to take care of issues quickly and with no hassles. If I need to replace my product, they will do it with no headaches.

I bought a product and employee insisted in getting the extended warranty to ensure the item in case of any misfortune. Well it did happened and my product was replaced no questions asked.