Customer Ratings & Reviews

All of the agents in Geek Squad are efficient, very knowledgeable and have also helped me solve my problems. I could not have done it without the Geek Squad. I purchase every year.

This protection really comes through when you need it! They will fix your stuff or let you get something new, I think it’s totally worth it!

The Greek squad has helped me with a tremendous amount of work in my laptop. Most recently transferring everything from my old laptop to my new one.

Can't go wrong with purchasing additional insurance for your product. No need to send to the manufacturer. Just return to BBY and no hassles.

Can't go wrong with purchasing additional insurance for your product. No need to send to the manufacturer. Just return to BBY and no hassles.

Can't go wrong with purchasing additional insurance for your product. No need to send to the manufacturer. Just return to BBY and no hassles.

For headphones, which break down all the time with exercise use, this has more than paid for itself many times over. Replaced my skullcandy ink'd headphones 3+ times per year the past 2 years.

I love best buy geek squad, they always take care of the problem. It's so convenient because they are located in the store. It's a must for me, too have best buy geek squad on my side!

So thankful Best Buy offers this. A must on all electronic purchases, no questions asked when replacing just get a new one or something of the same value if no longer in stock

Came in to the store and exchanged my headphones with no issues . I had to rebuy the Geek squad protection for my new pair . So worth it .

I always get protection on any earbuds I buy you never know when something will happen and for a few extra dollars it goes a long way

I really recommend to put pay for the extra warranty on all the products you buy is really work it, you never know when you going to need it.

Best Buy's product replacement plans are the best around. There aren't any easier or better plans to use. I come here to purchase all of my items I need a replacement plan for!!

Right now the Geek Squad warranty is the best out there. I have purchased it for all my devices. For a fraction of the cost they just replace the item. 100% worth it IMO.

As expensive as head phones are now, this is the only route to go. If anything happens at all, and you have the plan, you get a store credit for the full amount paid, three words peace of mind!

Great service that Best Buy offers. If something goes wrong with the item you purchase this protection plan for, they will repair or replace.

Buying warranty for my LG headphones is absolutely worth it. I love how when I have a problem with my Bluetooth I just go in and they replace them no questions ask. Totally recommend it.

Never forget to purchase your geek squad replacement plan. This has always come in handy, especially with electronics (just in case).

I really like having a plan . It has helped me when an electronic has had a problem that myself can't fix. The geek Squad knows what they are doing.

Geek Squad service has never let me down. They were able to retrieve my pictures from a computer that had the blue screen of death.