Customer Ratings & Reviews

The service protection plan on headphones is definitely worth it, if you were buying headphones for your child you know how they break them constantly it’s definitely worth buying!!

The SONY portable radio stoped working a few weeks after we bought it. Best Buy replaced not only the radio but the 2 year warentee purched with the original. I couldn't be more satisfied.

Though I have not had to use my GeekSquad protection on this purchase, I have learned that it is always wise to purchase it. Geek Squad takes care of any and all problems with electronics.

This was a service I was sure I could find at Best Buy, my favorite place to shop. The geek squad is so knows everything that I dont.

I love the replacement plan, I have this on everything is the best, plus they do not complain for everything and is so easy and good price

2 product have gone out on me in the first year and I was given back the full payment along with the insurance cost. Don't think I was suppose to get the insurance back but oh well

Geek squad warranties come through in a pinch. I swear by them! Generally always buy with something that will receive heavy use.

Great add on for peace of mind. I have not had to use it, but I know Best Buy has great customer service for when or if anything happens

Always good to purchase the geek squad insurance in case any goes wrong with the products in the future. Can get replacement if broken.

Return my headphones no questions asked they got me a new pair and I'm very happy with the service and accommodations at they made with no questions asked very pleasant to deal with

Must get, especially on headphones. I've used this on my last pair that went out on me and got the same exact pair because I loved them that much.

got this on my UEMEGABOOM, good thing because i didnt seal the charger port and it got water compromised for my fault. took it to a best buy store, walked out with a new one that same day.

I buy this with nearly every set of headphones I buy. My kids are rough on theirs and on my shared pair, so it's worth the $10-$15 extra.

I buy this with nearly every set of headphones I buy. My kids are rough on theirs and on my shared pair, so it's worth the $10-$15 extra.

So far so good. I like being able to take most my electronics in to Geek Squad if they fail in a less than reasonable amount of time and getting a brand new replacement. I just wish you could use it on all products such as notorious apple chargers that are made to break... 4/5

I've had devices in the past have issues so you can never have too much extra security. Haven't had to use it yet but it's here if I need it.

Getting the geek squad protection plan on my electronics is always a must. So worth it to have peace of mind on your protection.

I love having added protection thru Geek Squad. I always know who to call and where to take item for repair needs.

Iam usually not a fan of service agreements due to the fact that i usually only buy quality products. Truth be told...nothing is perfect except for the service agreement BestBuy offers!!!

Cant beat a $20 replacement for two years warranty. I have went through multiple sets a year from sweat while I run and it was a no brainer for 20 buck replacement for 2 years!!!!